Download and install Office using Office 365 for business on your PC or Mac

Click to find help for Office 365 Home, Office 365 Personal, or Office 365 University This article is for Office 365 for business

Office 365 install and setup - Help    

More resources:    Troubleshoot installing Office | Troubleshoot Office 2016 for Mac issues by completely uninstalling before you reinstall | Uninstall Office 2016 for Mac | Choose the 32-bit or 64-bit version of Office | Set up a mobile device | Office 365 Learning Center Home

If your Office 365 business or education plan includes Office, you can install it after signing in to Office 365 for business in your browser.

Note   If you're unable to sign in following the steps below you may be signing in to the wrong service, see Where to sign in to Office 365.

In this topic:

Download Office and install Office for Windows

  1. Sign in to Office 365, at http://portal.office.com/OLS/MySoftware.aspx.

    If you don't see Office listed, your plan probably doesn't include Office applications. If you know your plan includes Office, you may not have a license assigned, see What Office 365 product or license do I have? If Office is not listed ask your Office 365 administrator to assign a license to you.

  2. On the Office page, select a Language, and then choose Install to install the 32-bit version.

    Note   To install the 64-bit version, choose 64-bit in the Version section before you choose Install. If you're uncertain, try Choose the 32-bit or 64-bit version of Office for more information.

    Install the latest version of Office page

  3. At the bottom of the screen, select Run.

    Select Run in install wizard
  4. Follow the prompts and accept the license agreement.

  5. When you see "You're good to go," select All done.

    Select All done! in Office install wizard

Now you're ready to start using Office. In the Windows 8 start screen or on the Windows 7 start menu, type the name of the Office application you want to use, like Word, and open it. See Can't find Office applications in Windows 8? if you need help finding the apps after installing Office.

Download and install Office 2016 for Mac

To install Office 2016 for Mac

  1. Sign in to the Office 365 portal with your work or school account.

  2. Go to Settings Settings: update your profile, install software and connect it to the cloud > Office 365 Settings > Software.

  3. On the Software page, under Install Office 2016 for Mac, select Install to begin downloading the installer package.

    The Office 365 Settings install software screen on a Mac
  4. Once the download has completed, open Finder, go to Downloads, and double-click Microsoft Office 2016 Installer.pkg.

    The Downloads icon on the Dock shows the Office 365 installer package
  5. On the first installation screen, select Continue to begin the installation process.

    First Mac 2016 installation screen with "Continue" highlighted
  6. Enter your Mac login password to complete the installation.

    Enter your admin password to begin installing

Activate Office 2016 for Mac

After Office 2016 for Mac is installed, Word 2016 for Mac opens so you can activate Office and confirm your subscription. You should only have to do this once.

  1. Review the Word 2016 for Mac What's New screen, and then select Get started.

    What's New screen when you first start an Office app you just installed
  2. On the Sign in to Activate Office screen, select Sign In, and then enter your work or school account.

  3. After you sign in, you may see an alert asking for permission to access the Microsoft identity stored in your keychain. Select Allow or Always Allow to continue.

  4. On the next screen, choose an appearance for your Office installation, select Continue, and then select the Start Using Word button to open the app and complete the Office 2016 for Mac activation.

    Screen showing "You're all done" with "Start Using Excel" button

What to try if you can't install or activate Office 2016 for Mac

Launch an Office app

  1. Open Finder and select Applications in the sidebar.

    Open Finder and go to Applications to lauch the apps
  2. Find the Office app you want and double-click to open it.

Installation notes

Keep in mind:

  • You may need to check in with your organization's technical support team before installing apps.

Can I install Office 2016 for Mac and Office for Mac 2011 on the same computer?

Yes, you can install and use Office 2016 for Mac and Office for Mac 2011 at the same time. However, we recommend that you uninstall Office for Mac 2011 before you install the new version just to prevent any confusion.

To uninstall Office for Mac 2011, follow the steps in Uninstall Office 2011 from a Mac.

How do I pin the Office app icons to the dock?

  1. Go to Finder > Applications and open the Office app you want.

  2. In the Dock, Control+click or right-click the app icon and choose Options > Keep in Dock.

    Open app Options menu showing the Keep in Dock command

Need help?

If you can't complete the install after going through these steps, see Troubleshoot Office installation with Office 365 for business, or choose one of the following Support resources.

Get help from the Office 365 community forums Admins: Sign in and create a service request Admins: Call Support

Can't find Office applications in Windows 8?

What Office 365 product or license do I have?

Office 365 Learning Center Home

Applies To: Office 365 Admin, Office 365 End User, Office 2016 for Mac, Office 2013, Office 365 Small Business Admin



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