Outlook.com 上最新问题的修补程序或解决方法

本文适用于 Outlook.com。如果使用 Outlook for Windows,请参阅针对 Outlook for Windows 的最近问题的修补程序或变通方法

如果访问 Outlook.com 时遇到问题,可在服务运行状况门户查看 Microsoft Office 联机服务的状态。

上次更新时间:2017 年 10 月 11 日

影响电子邮件、附件和功能的 Outlook.com 问题

如果为 Windows Live Mail、Hotmail 或 Outlook.com 收件箱添加了书签,书签可能会很快停止工作。请将书签更改为 https://www.outlook.com

尝试通过运行 iOS 11 的设备发送电子邮件时,可能看到此错误消息:“无法发送邮件。服务器已拒绝该邮件。"这影响来自 Outlook.com、Office 365 或 Windows Server 2016 上运行的 Exchange Server 2016 中的电子邮件。

Apple 正与 Microsoft 密切合作来解决该问题,并且将很快在即将推出的软件更新中发布修补程序。

在此之前,客户可以下载免费的 Outlook for iOS 应用或者直接转至 Outlook.com

问题

帐户状态显示在帐户图片旁,你的 Outlook.com 和 Skype 联系人可通过该状态知晓你是否有空聊天或进行 Skype 通话。可在 Outlook.com 或 Skype 中更改帐户状态,但每当登录 Outlook.com 时,帐户状态会重置为“有空”。

变通方法

我们正在努力寻找解决方法,但在此之前,你可通过不注销 Outlook.com 的方法,防止状态改变。请注意,关闭浏览器不等于注销,因此不会影响状态。

若要在关闭浏览器后保持登录状态,请在登录提示时,选中“保持登录”框。

Outlook.com 登录页面上“保持登录”复选框的屏幕截图

重要: 如果使用的是公共或共享计算机,请勿选择“保持登录”。

将 Outlook 连接到 Outlook.com 后的 Outlook 问题

ISSUE

After connecting to Outlook for Windows (Outlook 2016, 2013, 2010 versions) to your Outlook.com email account, your may experience the following:

  • Your email account name shows up as outlook_[long series of letters and numbers]@outlook.com in the Folder Pane and when composing emails using Outlook for Windows.

  • Recipients will also receive the email from the sender with the outlook_[long series of letters and numbers]@outlook.com format.

  • When recipients reply to the email, the email bounces and you may receive the message “Undeliverable message when you send Internet mail in Outlook.”

This issue only impacts customers using Outlook for Windows. Emails sent via Outlook.com on the web works correctly and emails will be sent with the correct email address.

WORKAROUND

This issue occurs for users with multiple account aliases. We are actively working on a fix. In the meantime, to fix this issue, please do the following:

  1. Go to https://account.live.com/names/Manage and sign in to your Outlook.com account.

  2. Set your Outlook.com email as the primary alias.

  3. In Outlook for Windows, remove and re-add the account. See the steps in this article: Add your Outlook.com account in Outlook for Windows

Last updated: February 8, 2017

ISSUE

If Outlook is connected to a primary Outlook.com account that is also connected to other secondary non-Microsoft accounts (such as Gmail, Yahoo, etc.), when sending an email in Outlook, you are not able to choose the other secondary connected account as the "From" sending account.

If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account.

STATUS: WORKAROUND

Outlook supports sending from a secondary connected account for Microsoft owned domains such as @outlook.com, @live.com, @hotmail.com but has not implemented this functionality for third-party domains.

The Outlook team is listening to your feedback and investigating adding this functionality to future updates. Please vote up the request and add any feedback on UserVoice: Option to make Microsoft Outlook 2016 work with Outlook.com connected. In the meantime, please use the following workaround:

WORKAROUND

You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile.

  1. In Outlook, choose the File tab.

    选择“文件”的 Outlook 功能区左侧部分的屏幕截图
  2. Under Account Information, choose Add Account.

    Backstage 视图中的“添加账户”命令
  3. On the Auto Account Setup page, enter your name, email address, and password, and then choose Next.

    注意: If you receive an error message after choosing Next, double check your email address and password. If both are correct, see the next section.

  4. Choose Finish.

For more information, please see Outlook email setup.

Last updated: May 2, 2017

Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outlook. We're working to make it possible to edit shared calendars in Outlook 2016 for Windows.

To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. Read how to Add your Outlook.com account to another mail app.

Last updated: May 2, 2017

ISSUE

When you try to accept a shared Outlook.com calendar using your Office 365 for business account in Outlook 2016, you might receive the "Something went wrong" error or your sign-in might fail.

STATUS: WORKAROUND

To access the calendar shared with your Office 365 for business account, you’ll need to accept the invitation from Outlook on the web . If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation in Outlook on the web. The person who sent you the invitation will need to remove your permissions and then send a new invitation.

Outlook.com 发生错误,错误代码 500

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