Manage payment and billing for Microsoft 365
You can manage all of your Microsoft subscriptions in your Microsoft account dashboard. Select each subscription to change when and how you pay, or to see order history & receipts.
Microsoft 365 for home
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Go to Services & subscriptions and sign in with the Microsoft account that's associated with Microsoft 365 subscription.
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Find your subscription and select Manage.
For more information, see:
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Manage your Microsoft 365 subscription purchased through a third party
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Cancel or turn off recurring billing for a Microsoft subscription or Microsoft 365 trial
See also
How to get a refund on a Microsoft subscription
How to investigate a billing charge from Microsoft
Tax invoices, breakdowns, and registration numbers for Microsoft Store
Need more help?
Contact Support
For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.
Microsoft 365 for business
Get help with billing questions as an admin of Microsoft 365 for business.
Top billing tasks
Other admin questions?
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For more help with billing, licenses, and subscriptions, see Billing in Microsoft 365 for business – Admin Help.
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For help with administration tasks, see Microsoft 365 Admin help center.
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If you need customer support, see Contact Microsoft 365 for business support - Admin Help.
Not sure what plan you have?
Tip: If you purchased Office through a company benefit, see Microsoft 365 through the Microsoft Workplace Discount Program. Microsoft 365
Microsoft 365 for home
If your Microsoft 365 product is one of the following, you have a Microsoft 365 for home product. This can be a subscription, or a one-time purchase of Microsoft 365 Office, or individual Microsoft 365 application. These products are usually associated with a personal Microsoft account.
Microsoft 365 subscriptions: The following products include the fully installed Microsoft 365 applications.
Microsoft 365 Family
Microsoft 365 Personal
Office 2021, Office 2019, or Office 2016 versions available as one-time purchases: The following products include the fully installed Office applications.
Office Home & Student
Office Home & Business
Office Professional
Stand-alone Office 2021, Office 2019, or Office 2016 apps available as one-time purchases
Word
Excel
PowerPoint
OneNote*
Outlook
Access
Publisher
Project
Visio
Tip: *The desktop version of OneNote is only available in Microsoft 365, Office 2021, and Office 2016 versions. In Office 2019, OneNote for Windows 10 is the default OneNote experience. See the FAQ.
Microsoft 365 for business
If your Microsoft 365 product is one of the following, you have a Microsoft 365 for business product. These products are usually associated with a work or school account, and your Microsoft 365 license (if your subscription has one) came from the organization where you work or go to school.
Microsoft 365 Subscriptions: The following products include the fully installed Microsoft 365 applications.
Microsoft 365 Apps for business
Microsoft 365 Business Standard
Office 365 A5
Microsoft 365 Apps for enterprise
Office 365 Enterprise E3
Office 365 Enterprise E4
Office 365 Enterprise E5
Microsoft 365 Business Standard (Nonprofit)
Office 365 Nonprofit E3
Office 365 Nonprofit E5
Office 365 U.S. Government Community G3
Office 365 U.S. Government Community G5
Project Online Professional
Project Online Premium
Visio Online Plan 2
Microsoft 365 Subscriptions without fully installed Office applications:
Tip: With these Microsoft 365 subscriptions, there are no desktop applications to download and install, but in most cases, you can still access and use online versions of Office apps in your web browser. See Free Office on the web.
Microsoft 365 Business Basic
Office 365 Enterprise E1
Office 365 A1
Microsoft 365 Business Basic (Nonprofit)
Office 365 Nonprofit E1
Office 365 U.S. Government G1
Project Online Essentials
Visio Online Plan 1
Volume license versions of Office LTSC 2021, Office 2019, or Office 2016
Office Professional Plus
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