Namestitev Officea traja tako dolgo

Če prejmete to sporočilo o napaki Žal je videti, da je vaša povezava počasna … ali če namestitev sistema Office traja res zelo dolgo ali pa je videti, da se med namestitvijo sistem preneha odzivati, boste morda morali preklicati namestitev in poskusiti izvesti kakšnega od navedenih postopkov.

Opomba : Ali uporabljate tiskalnik HP 4500 ali HP 8500 OfficeJet in želite namestiti Office ali Office 365? Če je tako, pred novim poskusom namestitve Officea zaustavite storitev tiskanja v ozadju.

Da bi našli rešitev, spodaj izberite vrsto računalnika, v katerega želite namestiti Office.

Ali poskušate namestiti Office v računalnik Mac?

Če želite namestiti Office v računalnik Mac, upoštevajte navodila v članku Odstranitev sistema Office 2011 iz računalnika Mac ali Odstranitev zbirke Office 2016 for Mac in nato znova začnite namestitev Officea.

Ali poskušate namestiti Office v računalnik s sistemom Windows (namizni ali prenosni računalnik ali 2 v 1)?

Preskusite morebitne rešitve po navedenem vrstnem redu.

Namestitev Officea se je morda dokončala. Ko torej znova zaženete računalnik, pojdite do možnosti Ne najdete Officeovih aplikacij v sistemu Windows 10, Windows 8 ali Windows 7? in preverite, ali se je Office dejansko namestil.

Če Office ni nameščen, preklopite na žično povezavo in ga poskusite znova namestiti. S tem pospešite namestitev, saj je žična povezava po navadi hitrejša od brezžične. Po tem znova zaženite namestitev Officea.

The Office offline installer may help bypass potential proxy, firewall, antivirus, or Internet connection issues that might occur during an Office 2016 installation.

For steps to install an offline version of Office 2016, see Use the Office 2016 offline installer and select the correct tab for your version of Office.

Če se namestitev Officea še vedno ne izvede, preskusite katero od spodaj navedenih možnosti.

For information about how to turn off your antivirus software, check your antivirus manufacturer's website. Uninstalling your antivirus software may also help. Don't forget to reinstall it after Office is finished installing and if you turned it off, be sure to turn it on again.

If you're not sure which antivirus software you have, use the following instructions to get to Control Panel to find the name of your antivirus software.

Namig : Windows 10 comes with default antivirus software, Windows Defender. If you determine that you're using it, select the Start button > Settings > Update & Security, and then select Windows Defender on the left. Slide the button to Off. Remember to turn it On again.

  1. Go to Control Panel by right-clicking the Start button Gumb za začetni zaslon Windows v sistemih Windows 8 in Windows 10 (lower-left corner), and choosing Control Panel.

    Seznam možnosti in ukazov, prikazan, ko pritisnete tipko z logotipom sistema Windows   X

  2. Do one of the following:

    • In Category view, select System and Security > Security and Maintenance, and then select the down arrow next to Security.

    • In Large icons or Small icons view, select Security and Maintenance, and then select the down arrow next to Security.

If Windows can detect your antivirus software, it's listed under Virus protection.

  1. Go to the Control Panel by right-clicking the Start button Gumb za začetni zaslon Windows v sistemih Windows 8 in Windows 10 (lower-left corner), and choosing Control Panel.

    Seznam možnosti in ukazov, prikazan, ko pritisnete tipko z logotipom sistema Windows   X

  2. Do one of the following:

    • In Category view, select System and Security > Action Center, and then select the down arrow next to Security.

    • In Large icons or Small icons view, select Action Center, and then select the down arrow next to Security.

If Windows can detect your antivirus software, it's listed under Virus protection.

  1. Go to Control Panel by choosing the Start button Gumb »Start« v sistemu Windows 7 (lower-left corner), and choosing Control Panel.

  2. Do one of the following:

    • In Category view, select System and Security > Action Center, and then select the down arrow next to Security.

    • In Large icons or Small icons view, select Action Center, and then select the down arrow next to Security.

If Windows can detect your antivirus software, it's listed under Virus protection.

  1. Odprite nadzorno ploščo in izberite Programi in funkcije.

  2. V oknu Odstranitev ali spreminjanje programa na seznamu poiščite in izberite Microsoft Officeov izdelek, ki ga želite namestiti.

  3. Tapnite ali kliknite Spremeni in izberite Spletno popravilo.

Z orodjem za preprosto popravilo v celoti odstranite Office in ga nato znova namestite.

  1. Click this easy fix button to uninstall Office.

    Gumb za prenos preprostega popravka, ki označuje, da je na voljo avtomatiziran popravek
  2. For the remaining steps showing how to save and use the easy fix, select your browser from the drop-down list below

    1. At the bottom of the browser window, select Open to open the O15CTRRemove.diagcab file.

      Izberite »Odpri«, da odprete orodje za preprosto popravilo O15CTRRemove.diagcab

      If the file doesn’t open automatically, choose Save > Open Folder, and then double-click the file (it should start with "O15CTRRemove") to run the easy fix tool.

    2. The Uninstall Microsoft Office wizard launches. Select Next and follow the prompts.

    3. When you see the Uninstallation successful screen, follow the prompt to restart your computer for the changes to take effect. Select Next.

    4. After restarting your computer, you can try installing Office again.

    1. In the lower-lower left corner select the o15CTRRemove file and from the drop down, select Show in folder.

      Na spustnem seznamu izberite »Pokaži v mapi«

      Double-click the download, o15CTRRemove to run the easy fix tool.

    2. The Uninstall Microsoft Office wizard launches. Select Next and follow the prompts.

    3. When you see the Uninstallation successful screen, follow the prompt to restart your computer for the changes to take effect. Select Next.

    4. After restarting your computer, you can try installing Office again.

    1. Select Save File, and then OK.

      Shranite datoteko O15CTRRemove.diagcab v brskalniku Firefox

      In the upper-right browser window, select Show all downloads. In the Library, select Downloads > O15CTRRemove.diagcab, and then select the folder icon. Double-click the O15CTRRemove.diagcab.

    2. The Uninstall Microsoft Office wizard launches. Select Next and follow the prompts.

    3. When you see the Uninstallation successful screen, follow the prompt to restart your computer for the changes to take effect. Select Next.

    4. After restarting your computer, you can try installing Office again.

Reinstall Office

To reinstall Office, follow the steps in Download and install or reinstall Office on your PC or Mac.

Office se preneha odzivati ali zamrzne pri 90 %

Če se namestitev Officea preneha odzivati ali zamrzne pri 90 %, kot je prikazano na posnetku zaslona spodaj, je vzrok za to lahko zaseden Windows Installer. Morebitno rešitev poiščite v razdelku Namestitev sistema Office 2016 ali Office 2013 se preneha odzivati pri 90 %.

Pogovorno okno, v katerem je prikazano, da se namestitev sistema Office preneha odzivati pri 90 %
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