Skype for Business Online reporting
Important
Skype for Business Online operated by 21Vianet in China will be retired on October 1, 2023. If you haven't upgraded your Skype for Business Online users yet, they will be automatically scheduled for an assisted upgrade. If you want to upgrade your organization to Teams yourself, we strongly recommend that you begin planning your upgrade path today. Remember that a successful upgrade aligns technical and user readiness, so be sure to leverage our upgrade guidance as you navigate your journey to Teams.
Skype for Business Online, excluding the service operated by 21Vianet in China, was retired on July 31, 2021.
As an administrator for your organization, it would be handy to have a complete list of all of the different reports available in Skype for Business Online. This is includes all of the different reports and the information that you can get with each report.
To access the Skype for Business Online reports, log on to the Microsoft 365 admin center using your user account and password. The account you use to log on must be assigned either assigned either the Global admin role, or delegate Skype for Business Service Administrator role in order to view the reports.
Note
To verify permissions, in the admin center > Users > Active users. Click the display name of the user and then click Edit and one the account properties page, click Roles
Skype for Business Online reporting reference
In the admin centers, you can use different types of reports, including those for Skype for Business Online.
To view the reports
Go to the admin center or Skype for Business admin center > Reports.
In the dashboard window click the report widget or choose from the list select the report you want.
Report | What's measured? |
---|---|
Skype for Business activity report |
Active users Active IM users Active audio users Active video users Active application sharing users Active file transfer users |
Skype for Business peer-to-peer activity report |
Total IM Audio Video Application sharing File transfer |
Skype for Business conference participant activity report |
Total IM Audio/video Application sharing Web Dial-in |
Skype for Business conference organizer activity report |
Audio minutes Video minutes Audio/video conference minutes Dial-in conference minutes Dial-out conference minutes |
Skype for Business device usage report |
Windows users Windows Phone users Android users iPhone users iPad users |
Skype for Business activity report |
User name Last sign-in time Last activity time Total peer-to-peer sessions Total peer-to-peer IM sessions Total peer-to-peer audio sessions Total peer-to-peer video sessions Total peer-to-peer application sharing sessions Total peer-to-peer audio session minutes Total peer-to-peer video session minutes Total organized conferences Total organized IM conferences Total organized audio/video conferences Total organized application sharing conferences Total organized web conferences Total organized dial-in audio conferences Total organized audio/video conference minutes Total participated conferences Total participated IM conferences Total participated audio/video conferences Total participated application sharing conferences Total participated web conferences Total participated dial-in audio conferences Total participated audio/video conference minutes Total placed PSTN calls Total received PSTN calls Total placed PSTN call minutes Total received PSTN call minutes Total messages Total transferred files |
Skype for Business PSTN usage report |
User name Date/Time of call Telephone Number CallID Call Type Location Call Duration Currency Call Charge |
Skype for Business users blocked report |
Action Date User Name Action Type Telephone Number Reason |
Skype for Business PSTN minute pools report |
Capability is the license/service plan used for the call. Type of license Capability Description Country Minute Pool Used Minutes Total Minutes Percent of minutes used for the month |
Skype for Business session details report |
User alias Dialog ID Media types Start and end times To and from URI Conference URL Phone number |