Last updated: August 24, 2017
ISSUE
In Outlook 2016, you may experience the following scrolling problems:
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When you scroll up or down, the view jumps to a different position after you finish scrolling.
-
When you delete a message, the focus jumps elsewhere in the view instead of jumping to the message before or after the deleted message.
STATUS
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First Release for Deferred Channel: Fixed in Version 1705 (Build 8201.2171)
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Deferred Channel: Fixed in Version 1701 (Build 7766.2099)
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Current Channel: See workaround below.
WORKAROUND
For Current Channel, set these two registry keys that will disable the flight that is causing the scrolling issue:
HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Office\16.0\Common\ExperimentEcs\Overrides
DWORD: ofsatqrgsry3ri0
Value: 0
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\ExperimentEcs\Overrides
DWORD: ofsatqrgsry3ri0
Value: 0
Or you can open Notepad and paste the text below and save the file as .reg extension and then double click the file to import it into the registry:
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Office\16.0\Common\ExperimentEcs\Overrides]
"ofsatqrgsry3ri0"=dword:00000000
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\ExperimentEcs\Overrides]
"ofsatqrgsry3ri0"=dword:00000000
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