Skype for Business toll free number limits and restrictions

Маңызды : Осы мақаланы компьютер аударған, ескерту мәтінін қараңыз. Анықтама алу үшін осы мақаланың ағылшын тіліндегі нұсқасын осы жерден таба аласыз.

The following table contains specific details, restrictions and limits for toll free service availability in each country/region where toll free service is available. The dialing format describes the required access codes within each country to dial/access the toll free number.

Here are a couple important things to remember:

  • Toll free numbers only operate within each country/region. For example, your users won't be able to call an Australian toll free number outside of Australia.

  • Acquiring or porting of Universal International Freephone Numbers (UIFN) isn't supported.

  • In many countries/regions, the regulator/telecommunication agency in the country/region requires each toll free phone number maintain at least 100 minutes of usage per month in order to retain the number. In the event you get a toll free number and the usage of the number doesn't meet these minimum requirements, Microsoft may be compelled by the regulator/telecommunication agency to reclaim the number from you.

  • Wireline, fixed line and mobile network access to toll free numbers may be fully or partially restricted. The dialing format describes the required access codes within each country/region to place calls using the toll free number.

  • North America Numbering Plan Toll Free Numbers: Per minute rates for North America Numbering Plan toll free numbers are determined by the originating country. The toll free per minute rate for calls that originate from the United States map to the rate defined as "North America". However, calls that originate from other North American countries such as Canada, Puerto Rico, etc. have specific toll free rates.

Country/region

Toll Free calling available??

Country/Region ISO code

Island/Territory covered

Island/Territory not covered

Dialing format

Wired/Fixed line availability

Mobile network availability

Comments, restrictions and access issues

Аргентина

Иә

AR

0800 XXX XXXX

No access from Telmex (and subsideries).

Иә

Mobile access: Airtime is charged.

Австралия

Иә

AU

Christmas Islands, Tasmania, Cocos Islands

1 800 xxx xxx

Иә

Иә

Mobile access: Airtime is charged.

Belarus (Белару́сь)

Иә

BY

8 820 XXXX XXXX

Иә

Иә

Mobile network access from Velcom, MTS and Life.

Belize

Иә

BZ

1 800 XXX XXXX

Иә

Partial. See comments.

Mobile: Available from the BTL mobile network.

Босния және Герцеговина

Иә

BA

0800 XXXXX

Partial. See comments.

Partial. See comments.

Accessible from HT Eronet/Mostar, Telekom Srpske/MTEL, and BHT fixed and mobile networks.

Бразилия

Иә

BR

0800-891-XXXX0800 XXX XXXX

Иә

Partial but at premium rate. See comments.

Mobile access: No airtime is charged.

Brunei (بروني)

Иә

BN

801 4XXX

Иә

Жоқ

Болгария

Иә

BG

00800 XXX XXXX

Иә

Partial. See comments.

Mobile access from Vivacom & Globul Mobile.

Чили

Иә

CL

No access from Easter Islands.

123 XXXX XXXX or 188 800 XXX XXX

Partial. See comments.

Partial. See comments.

The 188 800 XXX XXX number format is accessible from the Telefonica network. The number format 123 XXXX XXXX is accessible from Entel network only. Mobile access is accessible for both number formats.

China - North (10 800 714 XXXX range)

Иә

CN

North China / China Netcom network only

South China

10 800 714 XXXX

From China Netcom only

Жоқ

Not accessible from a payphone.

China - South (10 800 140 XXXX range)

Иә

CN

South China / China Telecom network only

North China

10 800 140 XXXX

From China Telecom only

Partial. See comments.

Not accessible from a payphone

Колумбия

Иә

CO

01 800 XXX XXXX

Иә

Иә

Хорватия

Иә

HR

0800 XXX XXX0800 XXXX

Иә

Иә

Mobile access: No airtime charged.

Cyprus (Κύπρος)

Иә

CY

No access from parts of Cyprus occupied by Turkish army.

8009 - XXXX

Иә

Иә

Mobile access: No airtime charged.

Дания

Иә

DK

No access from Faroe Islands or Greenland.

808 8XXXX808 2XXXX802 5XXXX

Иә

Yes. Available at premium rate.

Эквадор

Иә

EC

No access from Cuenca (Etapa).

1-800-XXX-XXX

From Pacifictel only.

Жоқ

Access from Pacifictel network only.

Мысыр

Иә

EG

0800-XXX-XXXX

From Telecom Egypt only.

Жоқ

Эстония

Иә

EE

800 XXXX (XXX)

Иә

Yes. Available at premium rate.

Финляндия

Иә

FI

0 800 XXX XXX

Иә

Иә

Франция

Иә

FR

France mainland and Corsica

No access from Monaco, Reunion, Martinique, Guadeloupe, Guyane, St. Pierre-&-Miquelon, Mayotte, New Caledonia, French Polynesia, Wallis & Futuna.

0 800 9XX XXX

Иә

Иә

Mobile access: Airtime is charged.

Германия

Иә

DE

0 800 XXX XXXX

Иә

Yes. Available at premium rate.

Access isn't guaranteed from international mobile roamers.

Honduras

Иә

HN

800 XXXX XXXX

From Hondutel only.

From Tigo only.

Гонконг

Иә

HK

800 XXX XXX

Иә

Иә

Mobile access: Airtime is charged.

Венгрия

Иә

HU

06 800 XXX XX06 801 XXX XX

Иә

Yes. Available at premium rate.

Үндістан

Иә

IND

000 800 XXX XXXX

Partial. See comments.

Partial. See comments.

Access available from the following networks: Loop Mobile, BSNL - fixed (all regions but Bhopal), Vodafone, IDEA/SPICE (all regions but Punjab Spice), MTS India/Shyam (fixed), MTNL - fixed & mobile, Reliance (all regions but Ahmedabad, Bhopal, Bhuneswer, Jaipur, Lucknow, Meerut), TTML & TTSL (fixed & postpaid), Tata DoCoMo, HFCL Infotel/Ping Mobile, S-Tel Mobile, Uninor, Videocon Mobile, BSNL-mobile, Bharti/Airtel network.

Access not available from the following networks : TTSL (Prepaid), Etisalat DB Telecom and Jio.

Индонезия

Иә

Идентификатор

001 803 CCC XXXX

007 803 CCC XXXX

Иә

Partial. See comments.

Two number formats are provided for greater coverage. The number format 007 803 CCC XXXX format is accessible from the PT Telkom network including Telkomsel and XL mobile. The number format 001 803 CCC XXXX is accessible from the Indosat network. For mobile: Matrix Cellular (prefix 0855, 0858, 0815 and 0816) only.

Ирландия

Иә

IE

All offshore islands of the Republic of Ireland are covered.

1 800 XXX XXX

Иә

Иә

Accessible through Vodafone,O2 Digiphone, Meteor and H3G mobile networks.

Израиль

Иә

IL

No access from Palestinian Territories.

1-80-94X-XXXX &1-80-92X-XXXX

Иә

Partial. See comments.

Mobile access: No access from Paltel & Jawal/Watania mobile networks.

Жапония

Иә

JP

00531 XX XXXX

Иә

Partial. See comments.

Mobile networks access: NTT Docomo, Au (KDD) and Softbank.

Кения

Иә

KE

0 800 7XX XXX

Partial. See comments.

Partial. See comments.

Fixed network access: Safaricom and Airtel- Mobile network access: Safaricom, Airtel & Orange

Люксембург

Иә

LU

800 2 XXXX

Иә

Жоқ

Малайзия

Иә

MY

Peninsular Malaysia and East Malaysia

1 800 XXX XXX

Иә

Иә

Mobile access: Airtime is charged.

Мексика

Иә

MX

001 800 XXX XXXX & 01 800 XXX XXXX

Partial. See comments.

Partial. See comments.

Access isn't guaranteed from international roamers. For the 001-800 number format: For Fixed access - Telmex. For Mobile access - Telcel only. Airtime is charged. No additional charge if end customer is with Telmex as their local and long distance provider. For the 01-800 number format: Mobile access airtime is charged.

Moldova

Иә

MD

0 800 6XXXX

Иә

Жоқ

Monaco

Иә

MC

800 9X XXX

Иә

Жоқ

Нидерланды

Иә

NL

0 800 XXX XXXX

Иә

Yes. Available at premium rate.

Mobile access: Airtime will be charged

Панама

Иә

PA

00-800-XXX-XXXX

From C&W only.

Жоқ

The customer must dial 011 (the international long distance Panama code) before the toll-free number.

Парагвай

Иә

PY

009-800-101-XXX

Иә

Жоқ

Перу

Иә

PE

0 800 XX XXX

Иә

Жоқ

Филиппин

Иә

PH

1 800 XXXX XXXX

From PLDT only.

Partial but at premium rate. See comments.

Available from Sun Cellular and Smart Mobile networks.

Польша

Иә

PL

00 800 XXX XX XX

Иә

Иә

Mobile access: Airtime is charged.

Португалия

Иә

PT

Azores, Madeira

800 XXX XXX

Иә

Yes. Available at premium rate.

Катар

Иә

QA

00800xxxxxx

From Qtel only.

From Q-tel & Vodafone only.

Румыния

Иә

RO

0 800 XXX XXX

From Romtelecom only.

Yes. Available at premium rate.

Сауд Арабиясы

Иә

SA

800 814 XXXX 800 850 XXXX

From STC only.

From STC only.

Сербия

Иә

RS

0800 xxx xxx

Иә

Иә

Сингапур

Иә

SG

800 XXX XXXX

Иә

Иә

Словакия

Иә

SK

0 800 0XX XXX

Иә

Yes. Available at premium rate.

Словения

Иә

SI

0 800 800XX

Иә

Жоқ

Оңтүстік Африка

Иә

ZA

0 800 XXX XXX

Иә

Иә

Mobile access: Airtime is charged.

Оңтүстік Корея

Иә

KR

003 XXXX XXXX00798 14 XXX XXXX

Иә

Иә

Испания

Иә

ES

Balearic Island and Canary Island

900 XXX XXX

Иә

Yes. Available at premium rate.

Mobile identification using different outpulses available.

Швеция

Иә

SE

02 XXX XXXXor0200 XX XXXX

Иә

Жоқ

Тайвань

Иә

TW

00 801 XXX XXX

ITFS:KG Telecom = NO

Partial. See comments.

No wireline access from KG Telecom. Mobile access: No airtime is charged. For Mobile access: Access from all mobile networks except KG Telecom.

Тайланд

Иә

TH

001 800 XXX XXX XXXX1-800-XXX-XXX

Иә

Yes. See comments.

Mobile access: Airtime isn't charged except for roamers where they will be charged as local airtime. For mobile access: Accessible from all mobile networks.

Түркия

Иә

TR

00 800 XXXX XXXXX

Yes, except from Super Online.

Жоқ

Біріккен Араб Әмірліктері

Иә

AE

800 014 XXXX 800 017 XXXX800 XX XXX800 X XXXX XXXX

Иә

Иә

Ұлыбритания

Иә

GB

England, Guernsey, Isle of Man, Northern Ireland, Scotland, Wales and Channel Islands

0 800 XXX XXXX0 808 XXX XXXX

Иә

Иә

Уругвай

Иә

UY

0004 019 XXXX

Yes, except from Claro.

Partial. See comments.

Mobile access: Airtime is charged. Mobile access: Available from Ancel and Movistar.

Венесуэла

Иә

VE

0 800 XXX XXXX

Иә

Иә

Вьетнам

Иә

VN

120-11-3XX122-XXX-XX1800 XXXX: format no longer provided

Partial. See comments.

Partial. See comments.

The 120 XX XXX number format will work from Vietnam Telecom International (VTI) and VNPT (Vietnam Post and Telecommunications) fixed & mobile networks.

Ескерту : Mobifone & Vinaphone are part of VNPT. The number format 122 XXX XX network coverage: Viettel (fixed and mobile). As per the Vietnam Ministry of Telecommunciations, the maximum allowable call duration is 2 hours.

Ескерту : Компьютер аудармасы бойынша ескерту мәтіні: Бұл мақала адам араласуынсыз, компьютерлік жүйе арқылы аударылды. Microsoft корпорациясы ағылшын тілінде сөйлемейтін пайдаланушыларға Microsoft өнімдері, қызметтері және технологиялары туралы мазмұннан жақсы әсер алу мақсатында көмектесу үшін осы компьютер аударламаларын ұсынады. Мақаланы компьютер аударғандықтан, сөздік, синтаксис немесе грамматика қателері болуы мүмкін.

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