Deploying Skype for Business Online phones

Маңызды : Осы мақаланы компьютер аударған, ескерту мәтінін қараңыз. Анықтама алу үшін осы мақаланың ағылшын тіліндегі нұсқасын осы жерден таба аласыз.

This is deployment guide will help you deploy Skype for Business Online IP phones.

In all types of businesses, having a phone number allows users to make and get voice calls and it is an important requirement to do business. Users that have phone numbers will be able to make voice calls across all Бизнеске арналған Skype devices including IP phones, PCs, and mobile devices. You can learn more about Skype for Business IP phones by seeing, Getting phones for Skype for Business Online.

Deployment steps for IP phones

Step 1 - Download the manufacturer's administrator guides and phone manuals

Before you get started, it's a good idea to download the phone manufacturer's administration guides and phone user manuals.

Step 2 - Make sure you're purchasing or migrating a Skype for Business Supported IP phone and firmware 

A Skype for Business Online supported phone and firmware is compatible for Skype for Business Server as well, but the opposite isn't always true. To make sure you are buying or provisioning a supported phone and firmware, see Getting Phones for Skype for Business Online guide.

Step 3 - Checking that the right firmware is installed and update the firmware if required

To check the firmware version on your phones. For:

  • Polycom VVX phones, go to Settings > Status > Platform > Application > Main.

  • Yealink phones, go to Status on the main phone screen.

  • AudioCodes phones, go to Menu > Device Status > Firmware version from the start screen.

    Ескерту : For remote access to phone details refer to manufacturer administration guides.  See the links above for the user guides and phone manuals.

  • Lync Phone Edition (LPE) phones, go to Menu > System Information from the start screen.

Step 4 - Device Update Considerations

Ескерту : Polycom firmware prior to 5.5.1.X had a manufacturer specific device-lock mechanism that is replaced with a Skype for Business implementation "Phone-Lock". Upgrading a phone from 5.4.X.X that was secured with "Device-Lock" to 5.5.1.X with "Phone-Lock" won't inherit the PIN code from "Device-Lock", which can leave the phone unsecured. For users who have activated "Device-Lock", you need to enable the following Polycom Device Profile parameter to give users control of  time of upgrade (lync.deviceUpdate.popUpSK.enabled=1).

Firmware updates are managed by the Skype for Business Service. Every Skype for Business certified phone's firmware is uploaded to the Skype for Business Update server, and device update is enabled on all phones by default. Depending on the inactivity time on the phone and polling intervals, phones will automatically download and install the latest certified builds. You can disable the device update settings using the Set-CsIPPhonePolicy cmdlet and setting the EnableDeviceUpdate parameter to false.

Deploying phones.

When a new firmware is available and ready for download and install, the phone will notify the user. Polycom phones will notify the user and provide them with an option to Update, or Postpone.

Deploying phones.

For a Polycom phone, you can update the firmware on the phone by selecting SwUpdate.

Deploying phones.

You can also choose to manage firmware updates using a partner provisioning system. For partner provisioning system management including advanced phone customization, refer to manufacturer administration guides.

Сақтық шарасы : Make sure to have a single device update authority (In-band device update or a third-party provisioning server) to avoid update loops.

Step 5 - Configure and infrastructure phone settings

You can set up the most commonly used phone options and policies using Skype for Business In-band management Windows PowerShell cmdlets. See Set-CsIPPhonePolicy for details of those parameters and settings.

For network infrastructure planning, see Skype Operations Framework and Deploy, Migrate, and Roll Out.

Step 6 - Preparing for users to sign-in

To enable users to successfully sign-on to a Skype for Business Online phone and make calls, you need to make sure users are assigned the correct licenses. At a minimum you will need to assign a Phone System license and a Calling plan. For additional information you can see Skype for Business add-on licensing and Assign Skype for Business licenses .

You can find out more about Calling Plans by seeing What are Calling Plans?

  • Sign-in options that are available for Online users are:

    • For those users with Polycom VVX 5XX/6XX phones, they will see:

      • Deploying phones.
      • For those users with Yealink T48G/T46G phones, they will see:

        Yealink phones logon.

    For details on sign-in options supported by manufacturer, see Getting phones for Skype for Business Online.

  • User ID Using the phone's keypad or on-screen keyboard (if available), users can use their organization's user name and password to sign in to the phone. For example, they should use the UPN format like amosm@contoso.com for their user name.

    Deploying phones.

    Ескерту : PIN authentication isn't supported for Skype for Business Online for LPE and Partner IP phones.

  • Using a PC When Better Together over Ethernet (BToE) software is installed on user's PC and enabled, users can log into their phone using the authentication window on their Windows Skype for Business App. See Step 7 (optional) - If you have device pairing and Better Together over Ethernet (BToE) for other information.

    Ескерту : Users are required to use their organization's user name and password to sign in to the phone. For example, they should use the UPN format like amosm@contoso.com for their user name.

    Deploying phones.
  • Using a Web Sign-in: This is a new way for Online users to authenticate using a standard web browser. Users will be provided with a set of instructions to follow when they use a browser to sign-in.

    • For users with Polycom VVX 5XX/6XX phones, they will see:

      Deploying phones.
    • For users with Yealink T48G/T46G phones, they will see:

      Yealink phone logon.

    The code that is generated will expire in 15 minutes. When it expires, the user will have to click Retry or OK to generate a new code depending on the phone.

    • For users with Polycom VVX 5XX/6XX phones, they will see:

      PIN code expired.
    • For users with Yealink T48G/T46G phones, they will see:

      Yealink phones logon.

    Using a browser, navigate to the address displayed on the phone and enter your Skype for Business username.

    Deploying phones.

    Enter the code shown on the phone.

    Deploying phones.

    Verify that the site shows “[Phone Manufacturer name] Skype for Business Certified Phone”, and click Continue.

    Deploying phones.

    Click the user's credentials or click Use another account:

    Deploying phones.

    Once below page is displayed, it is safe to close the browser.

    Deploying phones.

    Ескерту : LPE phones for Skype for Business Online support sign-in through USB tethering only.

  • Supported deployments The table below shows the supported authentication types for the currently supported deployment models including Exchange Integration, Modern authentication with Multi-factor Authentication (MFA), and Skype for Business Online and on-premises.

    Skype for Business

    Exchange

    Phone Sign-In method

    Skype For Business Access

    Exchange Access with Modern Auth and MFA disabled

    Exchange Access with Modern Auth and MFA enabled

    Online

    Online

    Web Sign-in

    Иә

    Иә

    Иә

    Online

    Online

    Username/Password

    Иә

    Иә

    Жоқ

    Online

    Жергілікті

    Web Sign-in

    Иә

    Жоқ

    Жоқ

    Online

    On-Premises

    Username/Password

    Иә

    Иә

    Жоқ

    Жергілікті

    Online/On-Premises

    Pin Authentication

    Иә

    Жоқ

    Жоқ

    Жергілікті

    Online/On-Premises

    Username/Password

    Иә

    Иә

    Қолданылмайды

    Жергілікті

    Online/On-Premises

    Sign-in via PC (BTOE)

    Иә

    Иә

    Қолданылмайды

  • Phone features The feature-set may slightly vary based on the IP phone partner. For complete feature set, see Getting phones for Skype for Business Online for more information on the features for each phone manufacturer.

  • Phone-Lock is a recently introduced feature in Skype for Business certified phones that is used to secure a phone. If enabled, users will be asked to create a PIN upon successfully authentication. Once created, phones will lock when the idle-timeout that you define expires, a user manually locks their phone, or they sync their phone-lock with their PC lock using Phone Pairing. If the phone-lock PIN is entered wrong several times, the phone will either sign the user out or require a administrator's code to unlock the phone, but this will vary from depending on the phone Partner. The user's PIN should be between 6-15 digits.

    You can disable Phone-Lock for your organization that is enabled by default, change the idle-timeout and choose if users can make phone calls while they are locked or not using inband-settings. See Set-CsIPPhonePolicy for more details on those settings.

Step 7 (optional) - If you have device pairing and Better Together over Ethernet (BToE)

BToE is a phone paining mechanism for Partner IP phones that pairs user's phone with their Windows Skype for Business app. BToE enables users to:

  • Sign-into their IP phone using their Skype for Business desktop app (using a PC).

  • Synchronize phone-lock with PC lock.

  • Click to call.

BToE can be configured to operate in 2 modes; Auto (default) and Manual. It can also be enabled (default)/disabled for users using Skype for Business in-band settings. When operating in Manual mode, users will have to take an additional step to pair their phone with their Windows app.

To deploy BToE to users

  1. Connect their PC to their phone using the PC port.

    Deploying phones.
  2. Download and install the latest BToE software from the manufacturer website from the links below. For a better user experience, you can distribute and install the BToE software using an admin distribution solution such as System Center Configuration Manager (SCCM). For help using SCCM, See Packages and programs in System Center Configuration Manager.

  3. The server setting for BToE is set to Enabled and Auto mode by default, to change those settings, see Set-CsIPPhonePolicy.

Ескерту : BToE isn't currently supported on Mac and VDI platforms.

Ескерту : Компьютер аудармасы бойынша ескерту мәтіні: Бұл мақала адам араласуынсыз, компьютерлік жүйе арқылы аударылды. Microsoft корпорациясы ағылшын тілінде сөйлемейтін пайдаланушыларға Microsoft өнімдері, қызметтері және технологиялары туралы мазмұннан жақсы әсер алу мақсатында көмектесу үшін осы компьютер аударламаларын ұсынады. Мақаланы компьютер аударғандықтан, сөздік, синтаксис немесе грамматика қателері болуы мүмкін.

Дағдыларды жетілдіру
Оқыту курсымен танысыңыз
Жаңа мүмкіндіктерге бірінші болып қол жеткізу
Office Insider бағдарламасына қосылу

Осы ақпарат пайдалы болды ма?

Пікіріңіз үшін рақмет!

Пікіріңізге рақмет! Сізді Office қолдау көрсету қызметіндегі агенттердің бірімен байланыстырған жөн болуы мүмкін.

×