Allow users to contact external Skype for Business users

Маңызды : Осы мақаланы компьютер аударған, ескерту мәтінін қараңыз. Анықтама алу үшін осы мақаланың ағылшын тіліндегі нұсқасын осы жерден таба аласыз.

Ескерту : Skype for Business federation isn't available to Office 365 operated by 21Vianet and Office 365 Germany organizations.

Use the steps in this article when:

  • You have users on different domains in your business. For example, Rob@ContosoEast.com and Ann@ContosoWest.com.

  • You want the people in your organization to use Бизнеске арналған Skype to contact people in specific businesses outside of your organization.

  • OR, you want everyone else in the world who uses Бизнеске арналған Skype to be able to find and contact you, using your email address. If you and they use the default Бизнеске арналған Skype settings, this will work automatically. If they don't, then they need to make sure their configuration isn't blocking your domain.

Enable business-to-business communications for your users

Мұны орындау үшін, сізде Office 365 қызметінде әкімші рұқсаттары болу қажет.

  1. Sign in with your Office 365 admin account at https://portal.office.com/adminportal/home.

  2. In the Office 365 басқару орталығы, go to Admin Centers > Skype for Business.

    Choose the Skype for Business admin center.

  3. In the Бизнеске арналған Skype басқару орталығы, choose organization > external communications.

  4. To set up communication with a specific business or with users in another domain, in the drop down box, choose On only for allowed domains.

    OR, if you want to enable communication with everyone else in the world who has open Бизнеске арналған Skype policies, choose On except for blocked domains. This is the default setting.

  5. Under blocked or allowed domains, choose + and add the name of the domain you want to allow.

  6. Now make sure the admin in the other organization does these same steps in their Бизнеске арналған Skype басқару орталығы. For example, in their allowed domains list, their admin needs to enter the domain for your business.

  7. If you're using Windows Firewall, Бизнеске арналған Skype opens the required ports automatically.

    If your organization is using a different firewall solution to restrict computers on your network from connecting to the Internet, ensure your client computers are able to access the following FQDNs. This may require adding the FQDNs to the outbound allow list in your firewall or proxy infrastructure configuration: *.api.skype.com, *.users.storage.live.com, and graph.skype.com. For instructions how to open these ports in your firewall, check the documentation that came with it.

    For a list of all ports you need to open, see Skype for Business Online, in the article Office 365 URLs and IP address ranges.

  8. WAIT UP TO 24 HOURS TO TEST. Any time you change the external communications settings, it can take up to 24 hours for the changes to populate across all the data centers.

Skype You can allow your users to search for and IM with everyone who uses Skype, the free consumer app! To learn more, see Let Skype for Business users add Skype contacts.

Test and troubleshoot

The most common issue people encounter when setting up business-to-business communication is getting their firewall settings right.

To test your setup, you need a contact on Бизнеске арналған Skype who's not behind your company firewall.

  1. After you change your external communications settings, WAIT UP TO 24 HOURS TO TEST.

  2. In Бизнеске арналған Skype, search for your contact in Бизнеске арналған Skype, and send a request to chat.

    If you get the message it couldn't be sent due to company policy, you need to doublecheck your firewall settings.

  3. Ask your Бизнеске арналған Skype contact to send you a request to chat. If you don't receive their request, the problem is your firewall settings (assuming they've already confirmed their firewall settings are correct).

  4. Another way to test whether the problem is your firewall is to go to a wifi location not behind your firewall such as a coffee shop, and use Бизнеске арналған Skype to send a request to your contact to chat. If the message goes through there, but not when you're at work, then you know the problem is your firewall.

How to find others, and be found, when connecting with another business

After you enable external communication with other Бизнеске арналған Skype users, your users can find federated Бизнеске арналған Skype users by searching for their sign in name, for example, Rob@contoso.com. Then they will need to add the person to their list of contacts.

To find a user in a federated business, you must search for their email address (this is usally also their sign in name).

Tips on setting up communications with federated businesses

  • To configure federation between Skype for Business 2015 and Skype for Business Online, see this TechNet article: Configure federation with Skype for Business Online.

  • To configure federation between Lync and Skype for Business Online, see this TechNet article: Configuring Federation Support for a Lync Online Customer.

  • When two Бизнеске арналған Skype users in Office 365 are communicating with each other on separate domains, they can only use Бизнеске арналған Skype features (for example, video conversations or desktop sharing) that are turned on in both organizations.

  • If a Бизнеске арналған Skype user in your organization is put on an In-place or Litigation Hold, any IM conversations between that user and other Бизнеске арналған Skype or Skype users will be saved in Recoverable Items in their mailbox. These conversations aren't saved in the Conversations History folder in their mailbox.

After you enable external communication for your entire business, you can turn it off for only specific individuals.

  1. Sign in with your Office 365 admin account at https://portal.office.com/adminportal/home.

  2. In the Office 365 басқару орталығы, go to > Users > Active users.

  3. In the list of users, choose the user, and then, under More Settings, click Edit Skype for Business properties.

    Choose Skype for Business

  4. In the Skype for Business admin center, choose External Communications.

    On the Options page, all of the choices will be checked. Unselect the communications you want to disable. The following image shows that Jakob will be able to communicate with people in other trusted businesses, but not with other Skype users.

    Choose External contacts

  5. Сақтау тармағын таңдаңыз.

Ескерту : You may have to wait for up to 24 hours for your changes to take effect.

Article last updated: March 23, 2017

Қатысты тақырыптар

Set up Skype for Business Online
Let Skype for Business users add Skype contacts

Ескерту : Компьютер аудармасы бойынша ескерту мәтіні: Бұл мақала адам араласуынсыз, компьютерлік жүйе арқылы аударылды. Microsoft корпорациясы ағылшын тілінде сөйлемейтін пайдаланушыларға Microsoft өнімдері, қызметтері және технологиялары туралы мазмұннан жақсы әсер алу мақсатында көмектесу үшін осы компьютер аударламаларын ұсынады. Мақаланы компьютер аударғандықтан, сөздік, синтаксис немесе грамматика қателері болуы мүмкін.

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