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Use a screen reader to check your voicemail in Microsoft Teams

Use a screen reader to check your voicemail in Microsoft Teams

Read out loud symbol with the label Screen reader content. This topic is about using a screen reader with Office

This article is for people with visual impairments who use a screen reader program with the Office products and is part of the Office Accessibility content set. For more general help, see Office Support home.

Use Microsoft Teams with your keyboard and a screen reader to check your voicemail. We have tested it with JAWS and NVDA, but it might work with other screen readers as long as they follow common accessibility standards and techniques.

Notes: 

Check your voicemail

  1. In Microsoft Teams, press Ctrl+5 to access the Calls view. You hear: "Contacts."

  2. Press the Down arrow key until you hear "Voicemail," and then press Enter. The focus moves to the voicemail table.

  3. The voicemail table lists the caller, duration, date, and time of each voicemail message. To navigate the voicemail table, press the Up and Down arrow keys.

  4. To play a voicemail:

    • With JAWS, press Enter, press the Down arrow key until you hear "Play voicemail," and then press Enter again.

    • With NVDA, press Enter, press the Right arrow key until you hear "More options," press the Down arrow key until you hear "Play voicemail," and then press Enter.

See also

Use a screen reader to chat in Microsoft Teams

Keyboard shortcuts for Microsoft Teams

Basic tasks using a screen reader with Microsoft Teams

Set up your device to work with accessibility in Office 365

Use a screen reader to explore and navigate Microsoft Teams

Use Microsoft Teams on Mac with your keyboard and VoiceOver, the built-in Mac OS screen reader, to check your voicemail.

Notes: 

Check your voicemail

  1. In Microsoft Teams, press Command+5 to access the Calls view. You hear: "Contacts."

  2. Press the Down arrow key until you hear "Voicemail" followed by the number of new voicemails.

  3. Press Return. The focus moves to the voicemail table.

  4. The voicemail table lists the caller, duration, date, and time of each voicemail message. To navigate the voicemail table, press the Up and Down arrow keys.

  5. To play a voicemail, press Return, then press the Right arrow key until you hear "Play voicemail," and then press Return again.

See also

Use a screen reader to chat in Microsoft Teams

Keyboard shortcuts for Microsoft Teams

Basic tasks using a screen reader with Microsoft Teams

Set up your device to work with accessibility in Office 365

Use a screen reader to explore and navigate Microsoft Teams

Use Microsoft Teams in your browser with your keyboard and a screen reader to check your voicemail. We have tested it with JAWS and NVDA, but it might work with other screen readers as long as they follow common accessibility standards and techniques.

Notes: 

  • New Office 365 features are released gradually to Office 365 subscribers, so your app might not have these features yet. To learn how you can get new features faster, join the Office Insider program.

  • To learn more about screen readers, go to How screen readers work with Microsoft Office.

  • Recent versions of JAWS no longer have the virtual PC cursor mode set as default for Microsoft Teams. For instructions on how to switch the virtual PC cursor mode on, go to Enable the JAWS virtual cursor.

  • When you use Microsoft Teams on the web, we recommend that you use Microsoft Edge as your web browser and Narrator as your screen reader. Because Microsoft Teams on the web runs in your web browser, the keyboard shortcuts are different from those in the desktop program. For example, you’ll use Ctrl+F6 instead of F6 for jumping in and out of the commands. Also, common shortcuts like F1 (Help) and Ctrl+O (Open) apply to the web browser – not Microsoft Teams on the web.

    If you use Chrome or Firefox as your web browser, we recommend that you use JAWS or NVDA as your screen reader.

Check your voicemail

  1. In Microsoft Teams, press Ctrl+Shift+5 to access the Calls view. You hear: "Contacts."

  2. Press the Down arrow key until you hear "Voicemail," and then press Enter. The focus moves to the voicemail table.

  3. The voicemail table lists the caller, duration, date, and time of each voicemail message. To navigate the voicemail table, press the Up and Down arrow keys.

  4. To play a voicemail, press Enter, then press the Right arrow key until you hear "Play voicemail," and then press Enter again.

See also

Use a screen reader to chat in Microsoft Teams

Keyboard shortcuts for Microsoft Teams

Basic tasks using a screen reader with Microsoft Teams

Use a screen reader to explore and navigate Microsoft Teams

Technical support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.

If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.

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