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Quick Steps apply multiple actions at the same time to email messages, helping you quickly manage your mailbox. For example, if you frequently move messages to a specific folder, you can use a quick step to move the message in one click. Or, if you forward messages to your manager or peers, a one-click quick step can simplify the task.

Quick Steps are located on the Home tab in Outlook:

Quick Steps or Quick Steps icon

The default quick steps included with Outlook can be customized. You can also create your own to make a Quick Steps gallery of actions that you take most often in your mail.

Note: Quick Steps cannot be undone by using a menu command or a keyboard shortcut like Ctrl+Z. This is because Quick Steps can contain actions such as Permanently Delete that are not able to be undone.

Default Quick Steps

You can customize any of the default Quick Steps. When you use some quick steps for the first time, you are prompted to configure them. For example, if you want a quick step to move messages to a certain folder, you must specify the folder before you can use the quick step.

Default Quick Steps in Outlook include the following:

Quick Step

Action

Move to:

Moves the selected message to a mail folder that you specify and marks the message as read.

To Manager

Forwards the message to your manager. If your organization uses Microsoft Exchange Server or Microsoft 365, your manager's name is detected in the Global Address List and inserted in the To box, or you can specify the recipient.

Team E-mail

Forwards the message to others in your team. If your organization uses Microsoft Exchange Server or Microsoft 365, your team members names are detected in the Global Address List and inserted in the To box.

Done

Moves the message to a specified mail folder, marks the message complete, and then marks it as read.

Reply & Delete

Opens a reply to the selected message, and then deletes the original message.

Create New

Create your own Quick Step to execute any sequence of commands, name it, and then apply an icon to help you identify it.

To configure or change existing Quick Steps

  1. In Mail, select Home.

  2. In the Quick Steps group, select the More arrow at the side of the Quick Steps box to open Manage Quick Steps.

  3. In the Quick Step box, select the quick step that you want to change, and then select Edit.

  4. Under Actions, change or add the actions that you want this quick step to do.

  5. If you want, in the Shortcut key box, select a keyboard shortcut that you want to assign to that quick step.

  6. If you want to change the icon for a quick step, select the icon next to the Name box, select an icon, and then select OK.

Create a Quick Step

  1. In Mail, select Home.

  2. In the Quick Steps group, in the Quick Steps gallery, select the Create New quick step.

  3. In the Name box, type a name for the new quick step.

  4. Select the icon button next to the Name box, select an icon, and then select OK.

  5. Under Actions, choose an action that you want the quick step to do. Select Add Action for any additional actions.

  6. To create a keyboard shortcut, in the Shortcut key box, select the keyboard shortcut that you want to assign.

Note: New quick steps appear at the top of the gallery on the Home tab in the Quick Steps group. Although changed quick steps keep the same location in the gallery, you can rearrange them in Manage Quick Steps.

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