Windows 7 end of support and Office

Support for Windows 7 will end on January 14, 2020 and your experience may be different depending on your version of Office.

Note: If you're an IT Pro responsible for deploying Office in an enterprise, you should see Windows 7 end of support and Office 365 ProPlus.

Select the Office 365 or Other Office versions tab below to learn more about what you need to do for your version of Office after support ends for Windows 7.

Windows 7 and Office 365

Office 365 is governed by the Modern Lifecycle Policy which requires customers to stay current as per the servicing and system requirements for the product or service including using Office 365 on a Windows operating system that is currently in support.

Using Office 365 on older, unsupported operating systems may cause performance and reliability issues over time. As a valuable Office 365 subscriber, we want to continue to provide a stable Office 365 experience. Therefore, if you're using Office 365 on a computer running Windows 7 we strongly recommend you move to Windows 10.

Even though Windows 7 will no longer be supported after January 2020, we’ve decided to continue to provide you with security updates for Office 365 for the next 3 years, until January 2023. We’re doing this to give you additional time to make the transition from running Office 365 on devices running Windows 7 to a supported operating system, such as Windows 10. But, during that time, as long as the device is still running Windows 7, Office 365 won’t receive any new features updates.

Once you move to a supported Windows operating system all Office 365 feature and security updates will resume as usual. At this time, you can run an Office update to make sure you have the latest version.

Windows 7 and other versions of Office

Non-subscription versions of Office such as Office Home & Student or Office Home & Business will continue to be fully supported based on the Fixed Lifecycle Policy. However Windows 7 itself will no longer receive security updates, leaving it vulnerable to security threats. As such, if you're running Microsoft Office on a Windows 7 PC, we recommend you move to Windows 10.

The following table shows the supported versions of Office and Windows operating system.

Windows OS

Office 2010

Office 2013

Office 2016

Office 2019

Windows 7

Supported*

Supported*

Supported*

N/A

Windows 8.1

Supported

Supported

Supported

N/A

Windows 10

Supported

Supported

Supported

Supported

*These versions of Office will continue to be supported so long as they are within the Microsoft Lifecycle Policy. However, if the problem is a result of the combination of Office and an unsupported operating system (which Windows 7 will be after January 14, 2020), the problem will not be supported.

How to get Windows 10

To maintain the reliability and stability of Office 365, we strongly recommend you move to Windows 10.

Windows 10 is available for purchase to upgrade an existing PC, however, PCs have changed substantially since Windows 7 was first released ten years ago. Today’s computers are faster, more powerful, and sleeker—plus they come with Windows 10 already installed!

For help with finding one that fits your needs and budget, see Help me choose a PC and Why Windows 10 computers?

If you've purchased a new Windows 10 PC, but need help with transferring your files, see Moving to a Windows 10 PC.

Tip: If your computer is managed by your work or school and you received a notification about upgrading to Windows 10, consult with your IT Help Desk or IT admin about how to upgrade. Follow your organization's recommendations for how to transfer your files and apps.

See Also

Microsoft Lifecycle Policy

About Office: What version of Office am I using?

Which version of Windows operating system am I running?

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