Which OneDrive app?

You can use OneDrive across all your devices. You can always access your OneDrive from a web browser, or you can use an app.

Check the table to see if you're getting the most out of OneDrive or learn how to identify which version of OneDrive you are currently using.

All the apps support OneDrive Personal and OneDrive for Business but some features require the right subscription ³.

Platform
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Backup or
cloud sync 

Personal
Vault ¹

Upload or download

Share files
& folders ³

Camera roll backup

Download
app from

Windows 10
 

Green tick

Green tick

Green tick

Green tick

Green tick

OneDrive website

Windows 8.1

Green tick

Green tick

Green tick

Green tick

OneDrive website

Windows 7

Green tick

Green tick

Green tick

Green tick

OneDrive website

Mac ²

Green tick

Green tick

Green tick

Green tick

OneDrive website

Android ²

Green tick

Green tick

Green tick

Green tick

Google Play Store

iPhone ²

Green tick

Green tick

Green tick

Green tick

Apple App Store

Windows Phone

Green tick

Green tick

Green tick

Microsoft Store

Xbox

Green tick

Green tick

Microsoft Store

HoloLens 

Green tick

Green tick

Microsoft Store

Surface Hub

Green tick

Green tick

Microsoft Store

Windows 10 S

Green tick

Green tick

Microsoft Store

Web browser

Green tick

Green tick

Green tick

Note: The Google Play store and the OneDrive app for Android aren't available in China. Also, because OneDrive.com is blocked in China by the government firewall, the OneDrive app won't work in China when you sign in with a Microsoft account.

Notes: 

  1. Personal Vault only applies to OneDrive Personal, and is not yet available in all markets.

  2. Limitations apply to Mac & mobile versions. Check the latest system requirements.

  3. If you use your OneDrive for commercial use, or need greater sharing controls to allow you to share files securely inside or outside your organization, you need to have OneDrive for Business. You also get 24/7 phone and web support included. Learn more about OneDrive for Business.

Sometimes, it can be handy to know which version and build of OneDrive you have so you can check on fixes and features in your release.

Choose your operating system to see which version of OneDrive you are using.

Press Start > Settings > Apps and search for "OneDrive":

OneDrive in Windows App Settings

Microsoft OneDrive is a backup and sync app, which is available for download from the OneDrive website.

OneDrive by Microsoft Corporation is an app available from the Microsoft Store app, which lets you view your OneDrive.

You may have one or both apps installed (which is fine), but please note the Store app does not backup and sync your files. If you need to backup and sync your files, download the Microsoft OneDrive app from the website.

Microsoft OneDrive

  1. Select the OneDrive icon on your taskbar:

    OneDrive SyncClient with blue cloud and white cloud icons

    Tips: 

    • You might need to click the Show hidden icons arrow The Show hidden icons button.  or The Show Hidden Icons arrow in Windows 8.  next to the notification area to see the OneDrive icon.

    • If the icon doesn't appear in the notification area, OneDrive might not be running. Select Start, type OneDrive in the search box, and then select OneDrive in the search results.

  2. Select More > Settings > About to see which version you are using.

    OneDrive About UI

    Click the Version number link or read the OneDrive Release Notes for more information on fixes and features in your release. (The latest version is 19.152.0801.0008 (September 8, 2019).)

OneDrive by Microsoft Corporation

  1. Open the app and click OneDrive app settings gear  Settings > About to read the version number.

    OneDrive Store App UI

Select the OneDrive icon from the menu bar and then More > Preferences About

OneDrive for Mac About UI

Read the OneDrive Release Notes for more information on fixes and features in your release. (The latest version is 19.152.0801.0007 (August 28, 2019).)

Open the OneDrive app and select Me Settings About

Read the OneDrive Release Notes and more information on fixes and features in your release. (The latest version is v5.39 (September 12, 2019).)

Join the OneDrive Preview for Android and get early access to new features in the OneDrive Android app.

Open the OneDrive app and select Me Settings Version 

Read the OneDrive Release Notes and more information on fixes and features in your release. (The latest version is v11.0 (September 14, 2019).)

Join the OneDrive Preview for iOS and get early access to new features in the OneDrive iOS app.

Need more help?

Online

Get online help
See more support pages for OneDrive and OneDrive for Business.
For the OneDrive mobile app, see Troubleshoot OneDrive mobile app problems.

Email Support icon

Email support
If you still need help, shake your mobile device while you're in the OneDrive app or email the OneDrive support team. To contact OneDrive for Business support from your PC or Mac, select the OneDrive icon in the notification area or menu bar, then select More > Send feedback > I don't like something.

OneDrive for Business Admins can also view the OneDrive for Business Tech Community, Help for OneDrive for Business Admins, or contact Office 365 for business support.

Office 365 community forums

Tips
Letting us know your location may help us resolve your issue more quickly.

All fixed? If you contacted us and OneDrive starts working again, please let us know by replying to the email we sent you.

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