What are Intelligent Services?

Intelligent services bring the power of the cloud to Office apps to help save you time and produce better results. These features help you improve your writing in Word and Outlook, analyze your data in Excel, and deliver dynamic presentations in PowerPoint. To provide these services, Microsoft needs to be able to securely collect your written or visual content.

Note: This feature is only available if you have an Office 365 subscription. If you are an Office 365 subscriber, make sure you have the latest version of Office.

Let's take a look at just some of the intelligent services that Microsoft Office provides.

PowerPoint Designer

PowerPoint Designer makes it easy to create a beautiful slide with just one click. While you're putting content on a slide, Designer works in the background to match that content to professionally designed layouts.

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For more information, see About PowerPoint Designer.


Editor helps you improve your writing in Word and Outlook by identifying words and phrases that might not be understood by others or could be more polished. When you misspell a word, Editor uses intelligent services to analyze the word, and the context, to make it more likely that the correct word is found for you.

Editor uses Intelligent Services to recommend spelling and context corrections.

When intelligent services are enabled, improved spelling suggestions will be automatically available to you, whether you use the context menu or the spelling pane. You may occasionally see a “Looking for suggestions…” message while the service is calculating the best suggestions.

For more information on Word Editor see Editor - your writing assistant.

Tip: This feature is not currently available for Word and Outlook for Mac.

Smart Lookup

Stay focused on your task by using the Smart Lookup pane, powered by Bing, to get web results right when you need them without leaving the app. When you select a word or phrase, right-click it, and choose Smart Lookup, the Smart Lookup pane will use intelligent services to provide definitions, Topics, Wiki articles, and top related searches from the web. You can also get to Smart Lookup any time by going to Review > Smart Lookup.

Shows the Insights pane in Word

Note: If you are on a touch device, double-tap the word to select it and then tap Smart Lookup or Smart Lookup .

For more information on Smart Lookup see Get insights into what you're working on with Smart Lookup.


Word has the ability to translate selected words,  phrases or entire documents to or from 60 different languages using the power of intelligent services.

For more information on Word Translator see Translate words and documents to another language within Word.

Other intelligent services

Our portfolio of intelligent services is growing every month. Other services we've added include:

Enabling & disabling intelligent services

To enable or disable these features go to File > Options and look for Office intelligent services on the General tab.

Go to File > Options > General to enable or disable Intelligent Services

Periodically, when Office detects that intelligent services are not enabled but could help with your current activity, a message will appear asking if you would like to enable intelligent services. Click Learn More for more information.

To learn more, see the Microsoft Privacy Statement.

Have a question about Office 2016?

Visit the Microsoft Answers Community to see questions and answers posted by others or get answers to your own questions.

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This article was last reviewed by Ben on May 8th, 2018 as a result of your comments. If you found it helpful, and especially if you didn't, please use the feedback controls below to let us know how we can continue to make it better.

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