When you use the Microsoft SharePoint app and the Office Graph is turned off, you'll see the following message:
We use Office Graph to put together information on this page, but Office Graph isn't currently enabled.
The SharePoint app uses the Office Graph to make it easier for you to find the information relevant to you. For example, you can see sites you visit frequently and recent activity from sites. When the Office Graph is turned off, these features aren't available. The Office Graph can be turned off for the entire organization, and each user can also individually turn off the Office Graph.
I want to check if the Office Graph is turned off for me
Currently, the only way you can turn off the Office Graph is when you turn off Delve. Both Delve and SharePoint use the Office Graph, and there isn't a way to allow the Office Graph to be on for one and not the other. To check if Delve, and therefore the Office Graph, is turned off for your account, see Can I turn off Delve?
I want to check if the Office Graph is turned off for my organization
This is something only your organization's admin can do as this setting is controlled in the SharePoint admin center. If you are the SharePoint admin, see Office Delve for Microsoft 365 admins. If you're not an admin, contact your admin and give them the same link.
The Office Graph is on, but I still see this message
If you verified that the Office Graph is on and you still see this message, it is possible that SharePoint was unable to connect to the Office Graph service. This is typically a temporary problem, so please try again later. If the problem doesn't go away, contact see Get help and support for support options available to you.
Additional resources
To learn more about the SharePoint app, see Getting Started with the SharePoint mobile app
To learn more about the Office Graph, see Office Delve for Microsoft 365 admins.
