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Tags let you quickly reach a group of people all at once.  

You can categorize people based on attributes, such as role, project, skill, training, or location. For example, a "Nurse" or "Manager" or Designer" tag will enable you to reach groups of people in Teams without having to type every single name.

To use a tag, just @mention it in a channel. Everyone who has been assigned that tag will receive a notification. 

Another way to use a tag is to start a new chat and then select the tag that's assigned to the people you want to reach.

There are three kinds of tags in Teams:

  • Custom tags: Team owners and team members (if given permission) can create and assign tags to people on the team. You can use these tags to start new chats in channel conversations.

  • Shift-based tags: Reach people who are shift-based on their schedule info in the Shifts app. You can use these tags to start new chats and in channel conversations.

  • Automatic tags: Reach people by department or job title in channel conversations. These tags must be set up by your IT admin.

Note: Automatic tags are available as part of the public preview program and might undergo further changes before being released publicly. To get access to this and other upcoming features, switch to Teams public preview

@mention a tag in a channel

In a channel conversation, simply @mention a tag (type @ and the tag name) in your message and select the tag from the list. The tag will appear just like any @mention, and the people associated with the tag will be notified.

Start a chat using a tag

To start a chat with the members of a tag, select New chat  New chat icon in Teams, start typing the name of the tag, and then select the tag from the list. Everyone in the tag group will be added to the To: field.

Screenshot showing how to start a chat with members of a tag

Create and manage custom tags in Teams

Select Teams Teams button on the left side of the app and select the team you want to create tags for in the list. Then select More options More options button and choose Manage tags manage tags icon. Create a tag by naming your tag, adding a helpful description, and assigning people on your team. 

Note: If you're unable to create tags, your organization might not have the feature enabled. To get permissions to create or manage tags, contact your team owner.

Tags settings for team owners

Choose whether team members can create tags:

Team owners can choose whether members of their team can create tags. Select Teams Teams button on the left side of the app and find your team in the list.

Go to More options More options button, select Manage team  Settings button, choose the Settings tab, and then go to the @mention section. Here you can choose who can use team, channel, and group @mentions.

Choose whether to use shift-based tags:

To use shift-based tags in Teams, turn on the Shifts toggle. To learn more about Shifts settings, see Manage settings in Shifts

Choose whether team members can use automatic tags:

To allow team members to @mention people based on department of job title, go to the @mention section, and then select the check box labeled Show members the option to @mention groups based on job title or department. This will notify everyone in that group. 

Notes: 

  • Tags will soon be supported in shared and private channels. For shared channels, only direct members of a shared channel can be added to a shared channel tag. 

  • If you're an admin, see Set up targeted communications for more info about how to enable automatic tags in your org.

  • For IT admins, see Manage tags in Microsoft Teams.

  • Tags are not yet available in Air Gap.

Tags let you quickly reach a group of people all at once.

Tags categorize people based on attributes, such as role, project, skill, training, or location. For example, a "Nurse" or "Manager" or Designer" tag will enable you to reach groups of people in Teams without having to type every single name.

Tap Teams Teams button  on the bottom of the app, and find your team in the list. Then, select More options  More options button ,  and choose Manage tags  manage tags icon.

Manage tags in Teams using iOS

To use a tag, just @mention it in a channel. Everyone who has been assigned that tag will receive a notification. 

Use @mention to tag in Teams using iOS

Another way to use a tag is to start a new chat, and then select the tag that is assigned to the people you want to reach.

Use tags to reach people in Teams using iOS

Notes: 

  • If you're unable to create tags, your organization might not have the feature enabled. To get permissions to create or manage tags, contact your team owner.

  • For IT Admins: See Manage tags in Microsoft Teams.

  • Tags are not yet available in Air Gap.

Tags let you quickly reach a group of people all at once.

Tags categorize people based on attributes, such as role, project, skill, training, or location. For example, a "Nurse" or "Manager" or Designer" tag will enable you to reach groups of people in Teams without having to type every single name.

Tap Teams Teams button  on the bottom of the app, and find your team in the list. Then, select More options  More options button,    and choose Manage tags  manage tags icon.

Manage tags in Teams using Android

To use a tag, just @mention it in a channel. Everyone who has been assigned that tag will receive a notification. 

Use @mention to tag in Teams using Android

Another way to use a tag is to start a new chat, and then select the tag that is assigned to the people you want to reach.

Use tags to reach people in Teams using Android

Notes: 

  • If you're unable to create tags, your organization might not have the feature enabled. To get permissions to create or manage tags, contact your team owner.

  • For IT Admins: See Manage tags in Microsoft Teams.

  • Tags are not yet available in Air Gap.

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