This article is for people with visual or cognitive impairments who use a screen reader program such as Windows Narrator, JAWS, or NVDA with Microsoft 365 products. This article is part of the Microsoft 365 screen reader support content set where you can find more accessibility information on our apps. For general help, visit Microsoft Support.
Use Mail for Windows 10 with your keyboard and a screen reader to save an attached file from an email to your device. We have tested it with Narrator, JAWS, and NVDA, but it might work with other screen readers as long as they follow common accessibility standards and techniques.
Notes:
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New Microsoft 365 features are released gradually to Microsoft 365 subscribers, so your app might not have these features yet. To learn how you can get new features faster, join the Office Insider program.
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To learn more about screen readers, go to How screen readers work with Microsoft 365.
Save an attachment from an email
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Open the email message that contains the attachment you want to save to your device.
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Do one of the following:
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To save all attachments in the mail to the same folder, press the Tab key until you hear "Save all attachments," and then press Enter. The Windows Select Folder dialog box opens.
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If there's only one attachment or you want to save the attachments one by one into different folders, press the Tab key until you hear "Open," followed by the attachment file name. If you have multiple attachments, use the arrow keys to browse to the file you want to save. Then press Shift+F10 or the Windows Menu key to open the context menu. Press the Down arrow key until you hear "Save, button," and press Enter. The Windows Save As dialog box opens.
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Navigate to the folder where you want to save the files. To browse the folders, press the Tab key or Shift+Tab until you hear "Tree view," and then use the Down and Up arrow keys to browse the folder list. Press the Right arrow key to expand a folder and the Left arrow key to collapse a folder. To select a folder, press Enter.
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When on the folder you want, do one of the following:
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If you are saving multiple files, press the Tab key until you hear "Select folder, button," and press Enter to save the files.
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If you are saving one file, press the Tab key until you hear "Save, button," and press Enter to save the file.
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See also
Use a screen reader to format your email text in Mail
Basic tasks using a screen reader with Mail
Set up your device to work with accessibility in Microsoft 365
Technical support for customers with disabilities
Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.
If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.
