Use a screen reader to create a folder in a document library in SharePoint Online

Use a screen reader to create a folder in a document library in SharePoint Online

Read out loud symbol with the label Screen reader content. This topic is about using a screen reader with Office

This article is for people who use a screen reader program with the Office products and is part of the Office Accessibility content set. For more general help, see Office Support home.

Use SharePoint Online with your keyboard and a screen reader such as JAWS or Narrator, the built-in Windows screen reader, to create folders and subfolders in a document library. With these folders, organize your files into categories that make sense for your organization. For example, create folders to store files for each client or folders for files related to a specific project.


  • New Office 365 features are released gradually to Office 365 subscribers, so your app might not have these features yet. To learn how you can get new features faster, join the Office Insider program.

  • For keyboard shortcuts, go to Keyboard shortcuts in SharePoint Online.

  • This topic assumes that you are using the built-in Windows screen reader, Narrator. To learn more about using Narrator, go to Complete guide to Narrator.

  • This topic makes note of the JAWS functionality as well. To learn more about JAWS for Windows, go to JAWS for Windows Quick Start Guide.

  • This topic assumes you are using this app with a PC. Some navigation and gestures might be different for a Windows phone or tablet.

  • When you use SharePoint Online, we recommend that you use Microsoft Edge as your web browser. Because SharePoint Online runs in your web browser, the keyboard shortcuts are different from those in the desktop program. For example, you’ll use Ctrl+F6 instead of F6 for jumping in and out of the commands. Also, common shortcuts like F1 (Help) and Ctrl+O (Open) apply to the web browser – not SharePoint Online.

Create a folder

To create a folder in a SharePoint Online document library, follow these steps.

  1. Sign in to your organization’s Office 365 account, start the SharePoint app, and then open your document library.

    Tip: Document libraries in SharePoint Online have two different views: classic and SharePoint Online experience. For most people, SharePoint Online experience is the default. However, if you hear “Check it out button” when navigating your document library, you’re using the classic experience. To view SharePoint Online document libraries, when you hear “Check it out button,” press Enter. After the view of your document library changes to the SharePoint Online experience and the focus moves from the Check it out button to the New link, you hear the name of your document library, followed by “New.”

  2. To move to the list of folders and files, press the Tab key until you hear “Column headers.” To move through the list and select a folder in which to create a subfolder, press the Down Arrow key or the Up Arrow key. To open a selected folder, press Enter.

  3. To move to the menu bar, press Shift+Tab a couple of times until you hear “New. Create a new folder or Office document in this location.” To select the New command, press Enter.

    Tip: If the first item on the menu bar is Open rather than New, this means that an existing folder or file is selected. To move to the selected item, press the Tab key a couple of times. To clear the selection, press Spacebar. To return to the menu bar, press Shift+Tab a couple of times until you hear “New.” The New command is now available. Press Enter.

  4. Press the Down Arrow key. You hear “Folder.” Press Enter.

  5. In the Folder dialog box, type the folder name and press Enter. The new folder is created in the document library. You can start adding files or creating subfolders within it.

See also

Use a screen reader to spotlight a file or folder in a document library in SharePoint Online

Use a screen reader to move or copy a folder or file in a document library in SharePoint Online

Keyboard shortcuts in SharePoint Online

Get started using a screen reader with a modern document library in SharePoint Online

Accessibility features in SharePoint Online

Technical support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.

If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.

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