Turn recurring billing on or off for Office 365 for home

When recurring billing is turned on for Office 365 Home or Personal, you’ll be billed for your subscription on your renewal date. If you turn off recurring billing, your subscription will expire on the date shown, and you won't be billed in the future.

I want to cancel my Office 365 Home trial

  1. Go to the Services & subscriptions page.

  2. If prompted, sign in with the Microsoft account email and password associated with your Office 365 subscription.

  3. On the Services & subscriptions page, locate your Office 365 subscription.

  4. Do one of the following:

    • If you see a Turn on recurring billing link, choose it to turn recurring billing on.

    • If you see a Renew link, choose it to renew your subscription. This will also turn recurring billing on.

    • If you purchased the subscription through Best Buy, you’ll see a Manage billing link. Choose it to go to the Best Buy renewal page. (This does not apply to Office 365 Solo.)

    • If you don’t see any of the links mentioned above, but you do see a renewal date or a notice of an upcoming charge, it means recurring billing is already turned on and your subscription will renew on the date shown.

  5. Follow the prompts to set up recurring billing for your subscription.

  1. Go to the Services & subscriptions page.

  2. If prompted, sign in with the Microsoft account email and password associated with your Office 365 subscription.

  3. On the Services & subscriptions page, locate your Office 365 subscription.

  4. Do one of the following:

    • If you see a Turn off recurring billing link, choose it to turn recurring billing off.

    • If you see a Cancel link, choose it to cancel the subscription. You might be given the choice to get a refund for unused time. If you choose to get a refund, the subscription will go into reduced functionality mode immediately. Otherwise, you'll have access to your subscription until it expires.

    • If you see a Turn on recurring billing link, it means recurring billing is already turned off.

    • If you don't see an option for Turn off recurring billing or an option for Cancel, and you see Paid with and None, your subscription will end on the date specified in Expires on.

  5. Follow the prompts to turn off recurring billing. You'll have access to your subscription until it expires.

Still need help? Contact Support

As an Office 365 subscriber, you can contact support for free to get help with account and billing issues.

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See Also

Renew Office 365 for home

Cancel Office 365 for home

Find out when your Office 365 for home subscription expires

Get support
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