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Important: Steps may be different between new and classic Outlook for Windows. To determine which version of Outlook you're using, look for File on the ribbon. If there's no File option, follow the steps under the New Outlook tab. If the File option appears, select the tab for Classic Outlook.

  1. At the top of the page, select Settings .

  2. Select Mail > Forwarding

  3. Select Enable forwarding, enter the forwarding email address, and select Save.

    Note: If you want a copy of the original message to remain in your mailbox, select Keep a copy of forwarded messages.

You can automatically forward or redirect your email messages by setting up an Inbox rule. This is useful if you want to read and respond to messages from another email account or when you want someone else to receive and respond to your email in your absence.

  1. On the ribbon, select the Home tab, then in the Move section, select Rules > Manage Rules & Alerts

  2. On the Email Rules tab, ensure that Apply changes to this folder is set to the email address you want to start from.

  3. Select New Rule.

  4. Under Start from a blank rule, select Apply rule on messages I receive. Select Next

  5. Select Next—without selecting any conditions or editing the rule description. Then confirm that this new rule should be applied to every message you receive.

  6. Under Step 1: Select action(s), select redirect it to people or public group and stop processing more rules

  7. Under Step 2: Edit the rule description, select the people or public group link. 

  8. In the Rule Address dialog, under Address Book, select the contact list that contains the address you want to forward to, then enter and confirm the email address that you want to forward all your mail to so that the address is in the To box at the bottom. Select OK

  9. Select Finish, then select Apply, then select OK.

When you first check that messages are being forwarded successfully, look in the Junk or Spam folder to see if the forwarded messages have been put there. 

See Also

Reply to or forward an email message

Manage email messages by using rules

  1. At the top of the page, select Settings .

  2. Select Mail > Forwarding

  3. Select Enable forwarding, enter the forwarding email address, and select Save.

    Note: If you want a copy of the original message to remain in your mailbox, select Keep a copy of forwarded messages.

See Also

Create, reply to, or forward email messages in Outlook on the web

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