If you're using a screen reader, and want to edit documents, spreadsheets, and presentations in Office Online with Windows 10 Fall Creators Update installed, turn off virtual/browse mode in your screen reader.
New Office 365 features are released gradually to Office 365 subscribers, so your app might not have these features yet. To learn how you could get new features faster, visit When do I get the newest features in Office 2016 for Office 365?.
This topic assumes that you are using the built-in Windows screen reader, Narrator. To learn more about using Narrator, go to Get started with Narrator.
This topic assumes you are using this app with a PC. Some navigation and gestures might be different for a Windows phone or tablet.
Turn off scan mode in Narrator
In Narrator, the built-in Windows screen reader, virtual/browse mode is known as scan mode. If you have Windows 10 Fall Creators Update installed, Windows automatically turns on scan mode when using Narrator. In order to edit documents, spreadsheets, and presentations in Office Online, you have to turn off scan mode first.
To turn scan mode on and off, press Caps Lock+Spacebar.
You hear "Scan" when you turn scan mode on, and "Scan off" when you turn it off.
Technical support for customers with disabilities
Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.
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