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When you work with both 8.5” x 11” and A4 paper size documents, Word may automatically scale printouts to your default paper size. If you want to print to a different paper size and you're not getting the results you want, you can disable automatic scaling.
Turn off the setting to scale paper for A4 or 8.5" x 11" sizes
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Tap File > Options to open the Word Options dialog box and then tap Advanced.
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On the Advanced tab, scroll to the Print heading.
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Under that heading, clear the checkbox labeled Scale content for A4 or 8.5 x 11” paper sizes and then click OK.
The change will apply to all future printouts.
