Sync files with OneDrive in Windows

Sync files with OneDrive in Windows

With OneDrive, you can sync files between your computer and the cloud, so you can get to your files from anywhere - your computer, your mobile device, and even through the OneDrive website at OneDrive.com. If you add, change, or delete a file or folder in your OneDrive folder, the file or folder is added, changed, or deleted on the OneDrive website and vice versa. You can work with your synced files directly in File Explorer and access your files even when you’re offline. Whenever you’re online, any changes that you or others make will sync automatically.

This article describes how to download the OneDrive sync app and sign in with your personal account, or work or school account, to get started syncing. If you use Office 365 Business, you can also sync files from your SharePoint sites. If you're not using Office 365 Business, see Sync SharePoint files with the OneDrive for Business sync app (Groove.exe).

Note: For information about syncing files on macOS, see Sync files with OneDrive on Mac OS X.

Note: For more information about how to use OneDrive, see OneDrive video training.

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Install and set up

  1. If you're using Windows 10, your computer already has the OneDrive app installed - skip to step 2.

    If you don't have Windows 10 or Office 2016, install the Windows version of the new OneDrive sync app.

  2. Start OneDrive Setup.

If you have no accounts signed in to OneDrive

If you don’t currently have an account signed in to OneDrive, use these instructions to start OneDrive.

  1. Select the Start button, search for “OneDrive”, and then open it:

    • In Windows 10, select OneDrive.

      Screenshot of searching for the OneDrive desktop app in Windows 10

    • In Windows 7, under Programs, select Microsoft OneDrive.

      Screenshot of searching for the OneDrive desktop app in Windows 7

    • In Windows 8.1, search for OneDrive for Business, then select the OneDrive for Business app.

  2. When OneDrive Setup starts, enter your personal account, or your work or school account, and select Sign in.

    Screenshot of the first screen of OneDrive Setup

If you already have an account signed in to OneDrive

If you already have an account signed in to OneDrive and you want to add another account, you’ll do that in OneDrive Settings.

  1. Select the white or blue OneDrive cloud icon in the Windows taskbar notification area.

    OneDrive SyncClient with blue cloud and white cloud icons

    (You might need to click the Show hidden icons arrow The Show hidden icons button. next to the notification area to see the OneDrive icon. If the icon doesn't appear in the notification area, OneDrive might not be running. Click Start, type OneDrive in the search box, and then click OneDrive in the search results.)

    Windows system tray with arrow indicating hidden icons

  2. Select More > Settings.

    Screenshot of getting to OneDrive Settings

  3. In Settings, select Account, and then select Add an account.

    OneDrive add account dialog

    When OneDrive Setup starts, enter your new account, and then select Sign in.

    Screenshot of the first screen of OneDrive Setup

    Note: While you can sync multiple OneDrive for Business accounts, you can only sync one personal OneDrive account.

Key points in OneDrive Setup

There are two screens in OneDrive Setup that are helpful to watch for:

  • On the This is your OneDrive folder screen, select Next to accept the default folder location for your OneDrive files. If you want to change the folder location, select Change location - this is the best time to make this change.

    The This is Your OneDrive Folder screen in the Welcome to OneDrive wizard

  • On the All your files, ready and on-demand screen, you'll see how files are marked to show them as online-only, locally available, or always available. Files On-Demand helps you access all your files in OneDrive without having to download all of them and use storage space on your Windows device. Select Next.

    The Files on Demand screen in the Welcome to OneDrive wizard

Note: If you were already syncing OneDrive for Business to your computer (using the previous sync app) and you've just installed the sync app, you won't see the This is your OneDrive folder or the Sync files from your OneDrive screen during OneDrive Setup. The sync app automatically takes over syncing in the same folder location you were using before. To choose which folders you're syncing, right-click the blue cloud icon in the taskbar notification area, and select Settings > Account > Choose folders.

See and manage your OneDrive files

You're all set. Your OneDrive files will appear in File Explorer in the OneDrive folder. If you use more than one account, your personal files appear under OneDrive – Personal and your work or school files appear under OneDrive - CompanyName.

Screenshot of OneDrive for Business files in File Explorer

You now have a new white or blue cloud icon (or both) in your notification area and your files are synced to your computer. Your blue cloud icon will appear as OneDrive – [YourTenantName] when you hover over the icon.

OneDrive for Business sync client

Note: Contoso is an example name - yours will show the name of your organization.

Any time you want to change the folders you sync on your computer, right-click that cloud icon in the taskbar notification area, and select Settings > Account > Choose folders. Find other information about your account and change other OneDrive settings from here.

OneDrive add account dialog

Learn more

Need more help?

Online

Get online help
See more support pages for OneDrive and OneDrive for Business.
For the OneDrive mobile app, see Troubleshoot OneDrive mobile app problems.

Email Support icon

Email support
If you still need help, shake your mobile device while you're in the OneDrive app or email the OneDrive support team. To contact OneDrive for Business support from your PC or Mac, select the OneDrive icon in the notification area or menu bar, then select More > Send feedback > I don't like something.

OneDrive for Business Admins can also view the OneDrive for Business Tech Community, Help for OneDrive for Business Admins, or contact Office 365 for business support.

Office 365 community forums

Got feedback?
OneDrive UserVoice is your place to suggest the features you’d like to see us add to OneDrive. While we can’t guarantee any specific features or timelines, we will respond to every suggestion that gets at least 500 votes.

Go to the OneDrive UserVoice.

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