Explain the problem and list any error messages that the user might have seen.
List the steps to resolve the issue. If there are multiple ways to address, add sections inside a <sections> tag to create subheadings.
Get straight to a quick list of steps to accomplish the task.
If you need to explain a concept, or they have to do pre-requisite steps, add a quick summary below the step where they need it, and link to the concept or steps.
Keep procedures short - preferably 5 or fewer steps, no more than 8.
Use Ui style for user interface elements or for text people need to enter.
Use the verbs choose, select, or enter as actions, and format menus as Menu > Command.
Optionally, add a screenshot for context (if UI is hard to locate, or it’s needed to complete the task).
Maximum width: 520 pixels. Use a standard theme, do not show any personal information, and crop to show only what's relevant.
Include any links to related content or topics that address the problems.