Set up email in the Outlook for Android app

If you're receiving multiple sign in prompts, you may be having issues with your OneDrive connected account. First, make sure your Outlook app is up to date. Then, open the app and go to Settings > click on your account > Reset Account. Do this for multiple accounts.

If you're still encountering issues, Open an in-app Outlook support ticket.

Download Outlook for Android and then open the app. The icon looks like this:

Outlook for Android

Tap Get Started if it's your first time. If not, go to the next step.

Outlook for Android may find your Gmail account. You can choose to add it automatically and accept permissions. Then click Add Account to add a new email account.

Outlook for Android may automatically find your Gmail account.

If you've been using the Outlook for Android app and want to add a new account, open the Menu and tap Settings > Add Account > Add Email Account.

Tap and open the menu.

Go to Settings

Select Add Account

Enter your full email address, then tap Continue.

Note: If you're asked to select your email provider, you may have to Set up manually or set up an IMAP or POP account.

Enter your email address.

Enter your email account password and tap Sign In or Next.

Note: The sign in screen may look different for you depending on your email provider.

Enter your password for your email account.

If 2-step verification is enabled, verify yourself using the method you set up (6 digit code, phone call, or Microsoft Authenticator app).

Check your text messages and enter the 6 digit code.

Note: If you're prompted to Set up 2-step verification for Office 365, it may be required by your IT admin.

Outlook may request permission to access your calendar, contacts, etc. Tap Yes or Allow.

You're now ready to use Outlook for Android!


Need help using Outlook for Android?

If you want to set up an IMAP email account, or Outlook for Android didn't automatically detect your settings, use these instructions . When you set up an email account manually using IMAP, only your email will sync--not calendar or contacts. What is IMAP and POP?

To set up a POP account, see Set up a POP email account in Outlook for iOS or Android.

Set up IMAP account in Outlook for Android

  1. In Outlook for Android, go to Settings > Add Account > Add Email Account.

  2. Enter email address. Tap Continue.

  3. Enter your password and any additional server settings you may need. Tap Sign In.

    Note: If you don't already know this info, you'll need to get it from your email provider or administrator. For a list of common server settings and reference help, see Server settings you'll need from your email provider.

Enter your password and any server settings your may need.

  1. In Outlook for Android, go to Settings > Add Account > Add Email Account.

  2. Enter email address. Tap Continue. You may be prompted to choose your email provider. Choose Exchange.

  3. Enter your password and any additional server settings you may need. Tap Sign In.

    For server settings, set the following if available:

    Incoming Server Settings

    • Domain\Username
      Make sure your full email address appears. For example,

    • Password
      Use the password that you use to access your email.

    • Server

      • Enter for any email account ending with,,, or, including any other accounts hosted on

      • Use for any work or school accounts hosted on Office 365 for business.

      Note: If you're setting up an Exchange-based account and you don't know the name of your Exchange Server, contact your administrator.

    • Port
      Use 443 or 993.

    • Security type
      Select SSL/TLS or make sure the Use secure connection (SSL) checkbox is checked, then tap Next.

    Outgoing SMTP Server Settings

    • SMTP Server

      • Use if you're using an account.

      • Use if you have an Office 365 for business account.

      • For Exchange email accounts, contact your email provider or system administrator.

    • Security Type
      Choose TLS.

    • Port Number
      Enter 587. Tap Next.

To change your password you must go to your email provider's website to change them.

  1. Go to your email provider's website.

    For example, if you use a email account, sign into or if you use Gmail, go to

  2. Go to your account or profile settings.

  3. Change your password.

  4. Outlook for Android will detect a sync error and will ask you to enter your password again.

If you are having difficulty getting Outlook for Android to sync with your new password, delete your email account and then re-add it.

Note: If you change the password for your email account that is also your Microsoft account, you may need to login again on other Microsoft applications and websites.

First things first. If you're using an (includes,,, etc.) email account, check the server status of here. Now choose from the options below:

We're listening.

This article was last updated on February 12, 2017 because of your feedback. If you still need help setting up email using Outlook for Android, tell us about your question in detail using the comment box below so we can address it in the future.

See Also

Set up email in Android Email app

Optimize the Outlook mobile app for your phone or tablet

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