If you are using Microsoft Bookings and are seeing bookings created at the wrong time then it’s possible that your time zone settings need to be changed. Or, if some bookings are in the wrong language, you will need to change your language settings.
There are two independent language and time zone settings that affect Bookings. The first drives the business-side experience. It controls the language and time zone of the booking calendar and is set using the Outlook on the web settings that apply to the personal calendar of the logged-in user. The second set of language and time zone settings are applied to the self-service booking page that your customers use and are set using a unique "regional settings" page that controls language and time zone just for that page.
This article explains how to access these settings to make sure that time zones and languages are set correctly, and how to edit them, if necessary.
Note: Bookings is turned on by default for customers who have the Office 365 Business Premium, or Office 365 A3 and Office 365 A5 subscriptions. Bookings is also available to customers who have Office 365 Enterprise E3 and E5, but it is turned off by default. To turn it on, see Get access to the Office 365 business apps for enterprise subscriptions.
Setting language and time zone for a booking calendar
The booking calendar uses the logged-in user’s language and time zone settings. So if the logged-in user’s time zone is set to Eastern Standard Time (EST), for example, then the booking calendar will show existing appointment start and end times in EST. This time zone was originally set when the user’s Microsoft Office 365 and Outlook on the web accounts were created. Take the following steps to set the language and time zone for the booking calendar.
First, log into Office 365 and click Outlook tile on the page you land on (see below) or in the Office 365 App Launcher.
Once the app you clicked has opened, click in the upper, right-hand corner of the screen to open your personal and account settings. Search for “time zone” in the Settings panel search box. The panel will update to show your current personal language and time zone settings for this account. As noted above, this setting also controls the language and time zone of the booking calendar. If you need to make any changes, click the drop-down arrow in the Language or Current time zone box and choose the most appropriate choices.
Once you’ve done that click “Save”. The Settings panel will close, Outlook on the web will restart, and the new language and time zone settings will be applied.
Setting the language and time zone for the booking page
In Office 365, select the app launcher, and then select Bookings.
In the navigation pane, select Booking page and select Change language and time zone settings.
Select your language and current time zone and choose OK.