Send or receive a file

You can use Communicator to exchange files with a contact who is online.

Note: Communicator cannot exchange files with contacts on the Yahoo! or AOL networks.

Do any of the following:

Send a file

  1. Do any of the following:

To send a file from


The Contact List window

Send File  Send File button , and then select a contact.

The conversation window

Send File  Send File button .

If your conversation includes multiple contacts, select the contact whom you want to send the file to.

  1. Locate the file that you want, and then send it.

    Communicator waits for the contact to accept the file transfer, and then sends the file.


    • If you are behind a firewall, you might be unable to use Communicator to send files to contacts outside the firewall. Also, network administrators can block sending and receiving files within an organization.

    • You can drag a file into the conversation window to send it.

    • You can send a file to only one contact at a time. The contact must be online to receive a file.

Receive and open a file

When a contact sends you a file, you are notified in the conversation window.

  1. To receive the file, click Accept.

    The file is saved to your computer.

  2. Do one of the following:


Do this

Open the folder that contains the file

Click the file in the conversation window.

Open the file later

Open the file from the folder that stores received files. By default, this is the Desktop folder.

Change the folder that stores received files

  1. On the Communicator menu, click Preferences, and then click General  Messenger General Preferences button .

  2. Under Received Files, click Change.

  3. Select the folder that you want, and then click Choose.

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