Resend a data collection e-mail message

Resending a data collection message can be useful when you want to either send the existing data collection e-mail message to additional users or to the same users in the original message if the message did not reach some users. You can use the resend process since you will not be able to forward a message.

To use the resend option, you must have already set up a data collection message by using Microsoft Access 2010. To know how you can create and send a data collection message, see the article Add the data collected through e-mails to your Access database.

Note:  You will not be able to add the collected data to your database if a recipient used either Hotmail or Yahoo e-mail to send you the data collection form.

To resend a data collection message, complete the following steps:

  1. Open the database that contains the original message.

  2. On the External Data tab, in the Collect Data group, click Manage Replies Button image .

  3. In the Manage Data Collection Messages dialog box, click the message that you want to resend.

  4. Click Resend this E-mail Message.

    Note:  If the Resend button is unavailable (dimmed), you must synchronize your message settings with Outlook. Click the warning box under Message details to synchronize the settings. If the process succeeds, Access displays the message Synchronization was successful. If Access displays an error message instead, try closing and reopening the dialog box

    Access performs certain checks, such as verifying that the destination tables and the query still exist and that they still include all of the form fields. If the checks succeed, Access starts the wizard that prompts you to specify how you want the replies processed. Otherwise, a message prompts you to re-create the message.

  5. Before you continue with the wizard, you can specify settings that are different from the original ones. To send the message to different users, when prompted to specify addresses, do one of the following:

    • Choose to manually specify the e-mail addresses. (Note that this option is available only when you are collecting data to add new records.)

    • Choose a different e-mail address field.

    • Choose the same e-mail address field, but in the last step, select only the addresses that you want.

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