Receiving email from blocked senders in Outlook.com

If email from a blocked sender still appears in your inbox, that sender might be using spoofing to hide their real email address. Try the following solutions.

Note: Blocking a sender doesn't prevent email from going to your Junk Email folder. By design, messages from blocked senders are automatically moved to your Junk Email folder.

Check if a sender is spoofing their email address

Some senders use spoofing to disguise their email address. Check if the email address is different than it appears, and add it to your blocked senders list. Visit View internet message headers in Outlook to learn more.

Create an inbox rule

Create an inbox rule to pick up common words in your junk email and move them to the Deleted Items folder. Read how to use inbox rules in Outlook.com.

Use a Microsoft app

If junk email processing isn't working correctly and you're using a third-party mail app, try using a Microsoft app such as Mail for Windows 10 or Outlook for Windows.

See Also

Block senders or mark email as junk in Outlook.com

Use inbox rules in Outlook.com

Identify suspicious messages in Outlook.com

Deal with abuse, phishing, or spoofing in Outlook.com

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