Last Updated: February 14, 2019
ISSUE
When you click Rules > Manage Rules & Alerts..., the following error occurs:
-
Error: "The operation failed because of a registry or installation problem. Restart Outlook and try again. If the problem persists, reinstall."
The issue may occur after installing the following perpetual updates:
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Outlook 2016: November Security Update KB https://support.microsoft.com/help/4461506.
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Outlook 2013: November Security Update KB https://support.microsoft.com/help/4461486.
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Outlook 2010: November Security Update KB https://support.microsoft.com/help/4461529.
The issue may occur after installing the following subscription updates and subsequent versions:
|
Year |
Release date |
Current Channel |
Semi-Annual Enterprise Channel (Preview) |
Semi-Annual Enterprise Channel |
|---|---|---|---|---|
|
2018 |
November 13 |
Version 1803 (Build 9126.2315) |
Warning: We do not recommend removing security updates as a workaround for this issue.
STATUS: FIXED
If you have a Microsoft 365 subscription (C2R) version installed:
This issue is fixed in the following Channel versions:
-
Current Channel Version 1812 (Build 11126.20266) and higher.
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Semi-Annual Enterprise Channel (Preview) Version 1808 (Build 10730.20280) and higher.
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Semi-Annual Enterprise Channel Version 1808 (Build 10730.20280) and higher. (For version supported until March 10, 2020)
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Semi-Annual Enterprise Channel Version 1803 (Build 9126.2356) and higher. (For version supported until September 10, 2019)
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Semi-Annual Enterprise Channel Version 1708 (Build 8431.2372) and higher. (For version supported until March 12, 2019)
To get the latest update immediately, open Outlook and choose File > Office Account > Update Options > Update Now.
For more information about the latest updates, go to this article: Update history for Microsoft 365 Apps for enterprise
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See Also
Fixes or workarounds for recent issues in Outlook for Windows Inbox rules in Outlook Web App
