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This article is for Outlook Web App, which is used by organizations that manage email servers running Exchange Server 2013 or 2010. If you're using Microsoft 365, or Exchange Server 2016 or 2019, your email program is Outlook on the web. For help with Outlook on the web, see Get help with Outlook on the web. |
Use the Mobile Devices page to manage mobile devices that have been connected to your account. You can remove the partnership between your mobile device and your account. If you lose your mobile device, you can initiate a remote device wipe to help protect the information on your mobile device. You can also use this page to view synchronization and other mobile device information.
To get to the Mobile Devices page from the main Outlook Web App page, go to the upper corner and choose Options, then choose Mobile Devices from the list in the navigation pane.
You can remove mobile devices that you're no longer using from the list of devices that have partnerships with your mailbox. When you remove a device from the list, you also remove the partnership between the mobile device and your mailbox. After you choose the mobile device and select Remove Device from List, you'll be prompted to confirm that you want to remove the device.
You can use this option to clear data from a stolen device or to clear a device before you assign it to another user. After you choose the mobile device and select Wipe Device, you'll be prompted to confirm that you want to delete all the data from the device.
Note: Your mobile device frequently stores sensitive personal and corporate data. A remote device wipe not only deletes all synchronized information, such as email, calendar appointments, contacts, and tasks, it also deletes all information on any internal storage cards. In effect, it sets the device back to its factory settings. No user interaction is required on the device to complete the remote wipe.
After completing a remote device wipe, the device has to be removed from the Device list. If the device is recovered, it can't be synchronized with the Exchange server until the old partnership has been removed and a new one has been established.
For information about how to connect your mobile device to your account, see Phone and tablet setup reference.
To find your POP, IMAP, or Exchange Server settings, see Options > About.
