Office for Mac payment error codes 1101, 1102, 1103, 1104, 1201 and 1202

Error Codes 1101, 1102, 1103, 1104

Unable to associate purchase and activate your subscription due to a payment issue. If the problem persists, please contact Apple support.

In most cases, this issue occurs when there is a problem with the payment on App Store. You'll see different error codes on your screen depending on the issue:

1101 - No payment information available.

1102 - Unexpected payment information.

1103 - Cannot get payment information.

1104 - Payment information from an unexpected country.

To resolve the issue, go to your subscriptions page and update your subscriptions and payment information.

If the issue persists, please contact Apple Support.

Please try the purchase again after following the resolution on the App Store.

Error Codes 1201, 1202

Unable to associate purchase and activate your subscription due to a payment issue. If the problem persists, please contact Apple support.

In most cases, this issue occurs when there is a problem with the Apple ID associated with your App Store purchase.

To resolve the issue, go to your subscriptions page and update your subscriptions and payment information.

If the issue persists, please contact Apple Support.

Please try the purchase again after following the resolution on the App Store.

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