Mark email as junk or block senders in Outlook.com

If you're receiving spam in your inbox, you can mark unwanted messages as junk or block the sender.

Mark a message as junk

  1. In your message list, select the message you want to mark as junk.

  2. At the top of the screen, select Junk > Junk to move the message to your Junk Email folder.

Note: Items in your Junk Email folder are deleted after 30 days. Select an item to see when it will be deleted.

If you discover that an email message was not junk, select the message in your Junk Email folder and select Not junk.

Report a message as phishing

A phishing scam is an email that seems legitimate but is an attempt to get your personal information or steal your money.

  1. In your message list, select the message you want to report as phishing.

  2. At the top of the screen, select Junk > Phishing > Report to report the sender.

Note: Messages marked as phishing scams are moved to your Deleted Items folder.

Learn more about how to deal with abuse, phishing, or spoofing in Outlook.com.

Block a sender

Note: You can have up to 1,024 addresses or domains in the blocked senders and safe senders lists. If you want to add more than that, try blocking domains instead of individual email addresses.

From your inbox:

  • In the message list, select the message and then select Junk > Block > OK.

    A screenshot of the Junk menu

From a message in a new window:

  • If the email message is open in a new window, Block appears as an option on the top line.

    Outlook.com message Block option

Add a sender to your blocked senders list

  1. Open Junk email settings.

  2. Under Blocked senders and domains, select Add.

  3. Type the email address or domain that you want to block and press Enter.

  4. Select Save.

Block content from unknown senders

  1. Open Junk email settings.

  2. Under Filters, select the following:

    • Only trust email from addresses in my Safe senders and domains list and Safe mailing lists

    • Block attachments, pictures, and links from anyone not in my Safe senders and domains list

Unblock a sender

  1. Go to Junk email settings.

  2. Under Blocked senders and domains, select Remove  next to the email address or domain you want to unblock.

 Unsubscribe from newsletters or promotions

If you want to stop receiving newsletters or promotions, you can unsubscribe from your inbox.

  1. In your inbox, select a newsletter or promotional email.

  2. At the top of the reading pane, select Unsubscribe.

    A screenshot of the Unsubscribe button

Stop messages from going to your Junk Email folder

If you don't want messages from a specific person or domain to end up in your Junk Email folder, add the sender to your safe senders list.

  1. Open Junk email settings.

  2. Under Safe senders and domains, select Add.

  3. Type the email address or domain you want to add and press Enter.

  4. Select Save.

To edit or remove an email address or domain in your safe senders list, select  Edit  or  Remove  next to the email address or domain.

Tips to help keep spam out your inbox

Select the arrow to see more.

Avoid posting your email address on your social networking site, in large Internet directories, and in job-posting websites. Don't even post it on your own website, unless you disguise it as described in "Disguise your email address", below.

Spammers get rich when people buy their "products." So don't reply to spam (even to unsubscribe), buy anything from an unfamiliar business, or agree to hold or transfer money for anyone. Beware of messages that appear to come from Microsoft and that ask for your password or threaten to close your account or expire your password. They're false.

To empty your Junk Email folder:

  1. Select your Junk Email folder.

  2. Above the message list, select Empty folder.

When you shop online, companies sometimes pre-select check boxes that indicate you agree that it's fine to sell or give your email address to responsible parties. If you don't want to receive email from those companies, make sure you clear the check boxes.

When you sign up for web-based services such as banking, shopping, or newsletters, carefully read the privacy policy before you reveal your email address so you don't unwittingly agree to share confidential information.

The privacy policy should outline the terms and circumstances regarding if or how the site will share your information. If a website doesn't post a privacy statement, consider taking your business elsewhere.

When you post to a message board, newsgroup, chat room, or other public webpage, spell out your entire email address, for example, jerrifrye AT outlook DOT com. This way, a person can interpret your address, but the automated programs that spammers use often can't.

You can greatly reduce your risk from hackers, viruses, and worms if you have a firewall, keep your Windows and Microsoft Office software up to date, and install antivirus and antispyware software (and update all routinely).

Still need help?

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Related Topics

Deal with abuse, phishing, or spoofing in Outlook.com
Handling junk in Mail for Windows 10

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