Manage Yammer data compliance

As a verified admin, you can keep your users' Yammer posts appropriate and meet security and compliance requirements. You can set up alerts for content that matches keywords, set data retention policies, and if needed, you can view private content. You can also export data from Yammer.

Monitor Keywords

Monitor sensitive content by specifying keywords such as banned words or employees’ personal information. All messages in internal and external networks, including messages to and from external participants can be monitored.

Set person responsible for monitoring, editing, and deleting flagged posts

  1. In the Yammer admin center, go to Content and security > Monitor Keywords, and enter the person's email address in Email Address. This person should be a verified admin so they have permission to delete messages anywhere in Yammer.

  2. When a post matches a keyword, the person listed in Email Address receives an email. They can then click a link in the email to review, edit, or delete the flagged post.

Specify keywords and phrases to monitor

  1. In the Yammer admin center, go to Content and Security > Monitor Keywords.

  2. Enter the words and phrases you want to monitor, each on its own line.

    You can use regular expresssions to match patterns. For information on using regular expressions, see Regular Expression Language.

    Here are some examples of regular expressions commonly used for monitoring.

    Purpose

    Pattern

    Matches

    Word boundary

    \bword\b

    \btheme\b matches "theme" but not "themes" or "them"

    Credit cards

    \b(?:\d[ ‐]*?){13,16}\b

    1234 5678 90123

    1234 5678 9012 3456

    1234‐5678‐9012‐3456

    Social Security numbers

    \b\d{3}[ -]\d{2}[ -]\d{4}\b

    123 45 6789

    123‐45‐6789

    Tip: For a starting point for creating your keyword list, visit: http://www.bannedwordlist.com (http://www.bannedwordlist.com).

Data retention

You can control whether deleted messages are retained.

Set whether to save deleted messages

  1. In the Yammer admin center, go to Content and Security > Data Retention.

  2. To prevent deleted data from being available in exported data, select Hard Delete. Or, to enable deleted data to appear in exported data, select Soft Delete.

    Data can be permanently deleted by using the Developer API. For information, see the Developer API on the Yammer Developer Center.

Content mode

If as a verified admin, you have a legal reason to view private messages, you can select to see them. For more information, see Monitor private content in Yammer.

See Also

Overview of security and compliance in Yammer

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