Keyboard shortcuts in Outlook on the web and Outlook.com

In Outlook on the web and Outlook.com, you can use the keyboard shortcuts from Outlook.com, Yahoo Mail, Gmail, or Outlook. This article describes the shortcuts that are available if you choose Outlook and refers to the U.S. keyboard layout. The layout of the keys on other keyboards may not correspond exactly to the keys on a U.S. keyboard.

To change which version of keyboard shortcuts you're using:

  • In Outlook.com and the new Outlook on the web, select Settings Settings > View all Outlook settings > General > Accessibility.

  • In classic Outlook on the web, select Settings Settings > Mail > General > Keyboard shortcuts.

To see a full list of keyboard shortcuts that are available in the version you choose, press Shift+? on your keyboard.

Frequently used keyboard shortcuts

The following keyboard shortcuts are the ones used more frequently by people who choose the Outlook version of shortcuts in Outlook on the web or Outlook.com.

To do this...

Press...

Create new email message or item

Ctrl+N or N

Delete message or item

Delete

Forward message

Ctrl+Shift+F or Shift+F

Go to Calendar

Ctrl+Shift+2

Reply All to email message

Ctrl+Shift+R or Shift+R

Reply to email message

Ctrl+R or R

Send email message

Ctrl+Enter

Search

Alt+Q

Note: To type '@' on a Mac, use Alt+64.

General action keyboard shortcuts

Here are keyboard shortcuts that can help you perform some basic actions.

Keyboard shortcut

Action

Ctrl+N or N

Create a new item of the same type as the module you're currently in. For example, a new meeting in Calendar.

E

Move email to the Archive folder.

Ctrl+F6

Set focus to next landmark. This is top-level navigation.

Ctrl+Shift+F6

Set focus to previous landmark. This is top-level navigation.

Context menu key (or Shift+F10)

This is the equivalent of right-clicking to select an option. On Windows-compatible keyboards, the context menu key is located to the right of the spacebar.

Shift+Enter

Select a message, calendar item, contact, or task and open the highlighted option in a new window.

Alt+Q

Go to the Search box.

Note: To type '@' on a Mac, use Alt+64.

Text editing keyboard shortcuts

The text editing keyboard shortcuts available in Outlook on the web and Outlook.com are the same as those available with other Microsoft products.

Keyboard shortcut

Action

Ctrl+C

Copy your selection to the Clipboard.

Ctrl+X

Cut text you selected.

Backspace

Delete selected text or characters to the left of the cursor.

Ctrl+Backspace

Delete the word to the left of the cursor, but not the space before the word.

Ctrl+K

Display the box for inserting a hyperlink.

Ctrl+V

Paste content from the Clipboard into the current location.

Ctrl+Y

Repeat the most recent action.

Ctrl+Z

Reverse the most recent action.

Insert

Switch between inserting and overwriting text.

Text formatting keyboard shortcuts

You might be familiar with the text formatting keyboard shortcuts you can use in Outlook on the web and Outlook.com. Microsoft has standardized the text formatting keyboard shortcuts in many Microsoft products.

Keyboard shortcut

Action

Ctrl+B

Apply bold formatting.

Ctrl+I

Apply italic formatting.

Ctrl+U

Apply underlining.

Mail keyboard shortcuts

Folder list

Here are the most commonly used shortcut keys used with a folder list.

Keyboard shortcut

Action

Left arrow

Collapse the selected folder.

Right arrow

Expand the selected folder.

F2

Rename the selected folder.

Message and reading list

Here are keyboard shortcuts that can be used to perform the same action regardless of whether you're working in a message list or a reading list.

Keyboard shortcut

Action

Delete

Delete selected message or item.

Ctrl+Q or Q

Mark the selected conversation or message as read.

Ctrl+U or U

Mark the selected conversation or message as unread.

Shift+Delete

Permanently delete the selected message or item.

Insert

Apply the default flag to the selected conversation or message without opening the flag menu.

Note: If the conversation or message is already flagged, Insert marks the conversation or message as Complete. This also works when multiple conversations or messages are selected.

Esc

Cancel a search.

Note: If the context menu is open, Esc will close the context menu but not cancel the search.

Message list

Keyboard shortcuts often use the same key names or the same combination of keys. But how the actions that are performed can differ based on the area you are working in. The keyboard shortcuts identified next are used with a message list.

Keyboard shortcut

Action

Shift+Down Arrow

Select the current and next message in the list. Use this to select multiple, contiguous messages.

Shift+Up Arrow

Select the current and previous messages in the list. Use this to select multiple, contiguous messages.

Home or Ctrl+Home

Select the first message in the folder.

Page down

Select the first message on the next page for message lists of two or more pages.

Page up

Select the first message on the previous page for message lists of two or more pages.

End or Ctrl+End

Select the last message in a folder.

Esc

Cancel a search.

Note: If the context menu is open, Esc will close the context menu but not cancel the search.

Reading list

What action a keyboard shortcut performs can be unique to the area you're working in, despite featuring familiar key names and key combinations. The following gives you keyboard shortcuts used with a reading list.

Keyboard shortcut

Action

Esc

Close a new message

Ctrl+N or N

Create a new message.

Ctrl+Shift+F or Shift+F

Forward a selected message.

End or Ctrl+End

Go to the bottom of a conversation or message.

Home or Ctrl+Home

Go to the top of a conversation or message.

Page down

Move down one page for conversations or messages of two or more pages.

Page up

Move up one page for conversations or messages of two or more pages.

Ctrl+R or R

Reply to the selected message.

Ctrl+Shift+R or Shift+R

Reply to the sender and all recipients of the selected message.

Ctrl+Enter

Send a message.

Accents and special characters

To add accents or special characters, you'll need to use the number pad on your keyboard with Num Lock turned on.

  1. Press and hold the Alt key.

  2. Type the numeric code on the number pad and release the Alt key.

Note: To type special characters on a Mac, select Command + Control + Space.

Vowels with accents

À

0192

È

0200

Ì

0204

Ò

0210

Ù

0217

à

0224

è

0232

ì

0236

ò

0242

ù

0249

Á

0193

É

0201

Í

0205

Ó

0211

Ú

0218

Ý

0221

á

0224

é

0233

í

0237

ó

0243

ú

0250

ý

0253

Â

0194

Ê

0202

Î

0206

Ô

0212

Û

0219

â

0226

ê

0234

î

0238

ô

0244

û

0251

Ã

0195

Ñ

0209

Õ

0213

ã

0227

ñ

0241

õ

0245

Ä

0196

Ë

0203

Ï

0207

Ö

0214

Ü

0220

Ÿ

0159

ä

0228

ë

0235

ï

0239

ö

0246

ü

0252

ÿ

0255

Punctuation and consonants

¡

0161

º

0186

æ

0230

0139

¿

0191

ª

0170

Þ

0222

0155

Ç

0199

Ø

0216

þ

0254

Š

0138

ç

0231

ø

0248

Ð

0208

š

0154

Œ

0140

Å

0197

ð

0240

Ž

0142

œ

0156

å

0229

«

0171

ž

0158

ß

0223

Æ

0198

»

0187

Special characters

¢

0162

©

0169

0135

£

0163

®

0174

0150

0128

0153

0151

¥

0165

0149

0182

ƒ

0131

§

0167

¤

0164

0134

Calendar keyboard shortcuts

The shortcuts identified next are available when you're working in a calendar view.

Keyboard shortcut

Action

Ctrl+N

Create a new calendar item.

Delete

Delete the selected item.

Ctrl+Shift+2

Go to the calendar.

Shift+Right Arrow

Go to the next time period. For example, if you’re in Month view, Ctrl+Right arrow will take you to the next month.

Shift+Left Arrow

Go to the previous time period. For example, if you’re in Month view, Ctrl+Left arrow will take you to the previous month.

Shift+Alt+Y

Go to today.

Ctrl+F6

Move to a different region in the calendar.

Tab

Move to the next event or area in the current view.

Shift+Tab

Move to a previous event or area in the current view.

Enter

Open the selected item.

Shift+Alt+1

Switch to Day view.

Shift+Alt+3

Switch to full Week view.

Shift+Alt+4

Switch to Month view.

Shift+Alt+2

Switch to Work week view.

Calendar forms

Keyboard shortcut

Action

Ctrl+S

Save an appointment.

Ctrl+Enter or Alt+S

Send a meeting.

Tasks keyboard shortcuts

Work through your tasks by using some basic keyboard shortcuts.

Keyboard shortcut

Action

Ctrl+N

Create new task.

Delete

Delete the selected item.

Page down

For list of more than two pages, select the first item on the next page.

Page up

For list of more than two pages, select the first item on the previous page.

Home

Select first item in the list.

End

Select last item in the list.

Down Arrow

Select next item in the list.

Up Arrow

Select previous item in the list.

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