Improve service offerings by incorporating expert advice

Improve service offerings by incorporating expert advice

An offer might sound good on paper but without input from the right resources, it may not be successful. You need to securely share ideas and materials to get feedback from people inside and outside your company, then incorporate that input to create the best service offerings possible.

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Details  

Share your initial ideas with stakeholders across your organization in an internal Yammer group. Post details about your promotional ideas, including media distribution and messaging, to get input and feedback in real time.

If you want feedback from people outside your organization, including vested customers, create an external Yammer group. You can conduct surveys to test out various promotion details.

Once you’ve finalized an offer, use your internal Yammer group to get approval from stakeholders. Yammer is integrated with SharePoint, so any promotional materials you upload can also be distributed and accessed on almost any device.

Highlights

  • Solicit feedback from people inside and outside the organization.

  • Access your internal network for fast input and decision-making.

  • Quickly gain consensus around promotions.

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