Important updates to Microsoft Whiteboard

We’re making several important changes to Microsoft Whiteboard that will roll out over the next month.

For all Office 365 tenants with Whiteboard

“Microsoft Whiteboard” now appears as an available product in Microsoft Office 365. The service principal was added to tenants that are entitled to use Whiteboard. No action is required.

For all Office 365 tenants with Whiteboard located in Europe

Microsoft Whiteboard now automatically stores all whiteboard content in a regional datacenter for customers located in Europe, for all content created as of June 4, 2019. Previously created whiteboards will be migrated over the next few months. No action is required.

For all Office 365 tenants with Surface Hubs

If you manage one or more Surface Hubs, the legacy app (“Microsoft Whiteboard 2016”) will be automatically upgraded to the latest version (“Microsoft Whiteboard”) and the legacy app will no longer receive updates.

Specifically:

  • Beginning on July 1, 2019, the existing “Microsoft Whiteboard” app will be automatically upgraded to the new version. 

  • As of July 1, 2019, the legacy “Microsoft Whiteboard 2016” app will no longer be supported, and the collaboration service will stop functioning.

    No further action is required unless automatic updates for the Microsoft Store app have been disabled.

For customers who remain on the legacy “Whiteboard 2016“ application, please note that the collaboration service will stop functioning as of July 1, 2019 and that no further updates will be made to the legacy app. 

The version of Microsoft Whiteboard on the cloud image (used when restoring a Surface Hub, for example) will be updated to the latest version in the July – August 2019 time frame.

For more information about Whiteboard for Surface Hub, see Enable Microsoft Whiteboard on Surface Hub.

For all Office 365 Government Community Cloud (GCC) tenants with Surface Hubs

The new Whiteboard collaboration service is not yet a component of Office 365 US Government.

The application for Surface Hub will continue to function without the collaboration service, but instead of signing in to collaborate, users will need to share the screen using Skype for Business or Microsoft Teams. 

See Also

Microsoft Whiteboard Help

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