Important news about your Office 365 subscription

Starting October 2, 2018, we're making changes to help you get even more out of the following Office 365 for home subscriptions:

Office 365 Home
Office 365 Personal
Office 365 University

Office 365 Home Military Appreciation Edition
Office 365 Home Trial

The following changes are being added to your existing subscription at no extra cost.

Install Office on all your devices, sign in to five at the same time

You'll be able install Office 365 on all your devices and be signed in to five at the same time―that means you can use Office no matter where you are or what device you’re on. This includes any combination of PCs, Macs, tablets, and phones.

Ready to install Office? See Install Office 365 on a PC or Mac and Set up Office apps on a mobile device.

Why do I have to sign in?

Office activates based on your Microsoft account, so you'll need to sign in to activate Office.

How do I sign in?

You'll be prompted to sign in with your Microsoft account when you install Office on your device.

What happens if I sign in to a sixth device?

You'll see a "limit reached" message and will need to sign out of another device before you can sign in.

How do I sign out of a device?

You can sign out of your Office on your device, or you can go to the Microsoft account, Installs page and sign out of Office on a PC or Mac from any web browser.

What happens if I use Office 365 without signing in?

Office 365 will periodically prompt you to sign in. After you sign in, Office 365 remembers your account and keeps you signed in.

What happens if I sign out of Office 365?

You might lose some subscription features if you sign out. We recommend that you stay signed in to Office 365 on the devices you use the most.

Can other people sign in to Office 365 on my device?

If a person signs in to your device without a subscription, Office 365 will run in read-only mode. If you have Office 365 Home, you can share your subscription with five additional people. Each person can sign in to your device and use Office 365 after you share your subscription with them.

What if I'm not connected to the Internet?

Office 365 works without an Internet connection for 30 days. You'll see warnings if you haven't connected in awhile. After 30 days, Office 365 will run in read-only mode. To enable editing, connect the device to the Internet.

Sharing Office 365 Home will be easier, and you can share with more people

Office 365 Home is meant for sharing, so we're making it easier to share your subscription.

Share Office 365 Home with five other people

For Office 365 Home, six people will be able to use the subscription instead of five. Each person will be able to install Office on all their devices and be signed in to five devices at the same time. That means they can use Office no matter where they are or what device they’re on. Each person will continue to get all the benefits, including premium versions of Word, Excel, and PowerPoint, plus 1 TB of OneDrive cloud storage and more.

Office 365 is automatically shared with your Microsoft family

If you have a Microsoft family, Office 365 will be shared with each family member automatically (up to 5 people). This means you don't have to send a separate invitation to each member. If you prefer to share with others outside your family, you can always change who you're sharing with. 

To learn more, see Share your Office 365 Home subscription and Learn more about sharing your Office 365 Home subscription with family and others.

A new way to manage your Office 365 subscription

You can manage your Office 365 subscription on the Microsoft account, Overview page. Be sure to bookmark this page so you can install Office, sign out of devices, share your Office 365 Home subscription, access your OneDrive storage, and more.

Questions about your subscription

Do I have to pay more for these new features?

No, these changes are being added to your existing Office 365 subscription at no additional cost.

How much does my current subscription cost?

You can see Office 365 subscription options and prices on our Office for home products page. To see your renewal date and payment settings, go to your Microsoft account, Payment & billing page.

How to accept these changes

These changes will take effect automatically unless you cancel your subscription or contact Microsoft support to address your concerns.

Get support
Contact us
Expand your Office skills
Explore training

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×