Help keep spam and junk email out of your inbox in Outlook.com

If you're seeing an increase in spam and junk email, there are a number of ways to reduce the amount of unwanted email that lands in your inbox: mark it as spam, report it as phishing, or block the sender.

A screenshot of the Junk menu

Mark email messages as junk

  1. In your message list, select the message or messages you want to mark as junk.

  2. Select Junk > Junk to move the message to your Junk folder.

Note: Items in your Junk Email folder are deleted after 30 days. Select an item to see when it will be deleted.

To choose whether Outlook.com filters content from unknown senders or not, go to Junk email settings.

If you discover that an email message was not junk, select the mail again (it will be in your Junk Email folder) and chose Not junk > Not junk.

Report email as phishing

A phishing scam is an email that seems legitimate but is an attempt to get your personal information or steal your money.

  1. In your message list, select the message or messages you want to report as phishing.

  2. Select Junk > Phishing > Report to report the message sender.

Note: Items marked as phishing scams are moved to your Deleted Items folder.

Learn more about how to deal with abuse, phishing, or spoofing in Outlook.com.

Block an email sender

If you're receiving unwanted email, you can block the email addresses and domains you don't want to receive messages from.

  1. In your message list, select the message or messages from a sender you want to block.

  2. Select Junk > Block > OK.

Note: Add any email address or domain to your blocked senders list to move these messages directly to your Junk Email folder.

If you no longer want to block a sender, open your Junk email settings. Under Blocked senders, select the name or email address in the list and then select Remove Remove .

Learn more about how to Block senders or unblock senders in Outlook.com

Other actions to keep unwanted email out of your inbox

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If you're receiving unwanted emails, you can block the people and domains from which you don't want to receive email messages. Add any email address or domain to your blocked senders list to send these emails directly to your Junk Email folder. You can also add email addresses or domains to your safe senders list if you always want to receive messages from those senders.

Note: You can have up to 1,024 addresses or domains in the blocked senders and safe senders lists. If you want to add more than that, try blocking domains instead of individuals email addresses.

Add a person or domain to your blocked senders list

  1. Open your Junk email settings.

  2. Under Blocked senders or Blocked domains, enter the email address or domain that you want to block, and select Add.

    Tip: To edit or remove emails or domains from the Blocked senders list, select the item in the list and then select Edit Edit or Remove Remove .

  3. Select Save.

Add a person or domain to your safe senders list

  1. Open your Junk email settings.

  2. Under Safe senders, enter the email address or domain you want to add, and select Add. Email from addresses or domains on the safe senders list don't get moved to your junk folder.

    Tip: To edit or remove emails or domains from the Safe senders list, select the item in the list and then select Edit Edit or Remove Remove .

  3. Select Save.

  1. Open your Junk email settings.

  2. Under Filters, select the following:

    • Only trust email from addresses in my Safe senders and domains list and Safe mailing lists

    • Block attachments, pictures, and links from anyone not in my Safe senders and domains list

If you want to stop receiving newsletters or promotions, you can unsubscribe using Outlook.com.

  1. In your inbox, select a newsletter or promotional email.

  2. At the top of the reading pane, select Unsubscribe.

    A screenshot of the Unsubscribe button

Tips to keep your email safe

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Avoid posting your email address on your social networking site, in large Internet directories, and in job-posting websites. Don't even post it on your own website, unless you disguise it as described in "Disguise your email address", below.

Spammers get rich (and build their contact lists, too) when people buy their "products." So don't reply to spam (even to unsubscribe), buy anything from an unfamiliar business, or agree to hold or transfer money for anyone. Beware of messages that appear to come from Microsoft and that ask for your password or threaten to close your account or expire your password. They're false.

To empty your Junk Email folder:

  1. Select your Junk Email folder.

  2. Above the message list, select Empty folder.

When you shop online, companies sometimes pre-select check boxes that indicate you agree that it's fine to sell or give your email address to responsible parties. If you don't want to receive email from those companies, make sure you clear the check boxes.

When you sign up for web-based services such as banking, shopping, or newsletters, carefully read the privacy policy before you reveal your email address so you don't unwittingly agree to share confidential information.

The privacy policy should outline the terms and circumstances regarding if or how the site will share your information. If a website doesn't post a privacy statement, consider taking your business elsewhere.

When you post to a message board, newsgroup, chat room, or other public webpage, spell out your entire email address, for example, jerrifrye AT outlook DOT com. This way, a person can interpret your address, but the automated programs that spammers use often can't.

You can greatly reduce your risk from hackers, viruses, and worms if you have a firewall, keep your Windows and Microsoft Office software up to date, and install antivirus and antispyware software (and update all routinely).

Still need help?

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Related Topics

Block senders or unblock senders in Outlook.com
Deal with abuse, phishing, or spoofing in Outlook.com
Handling junk in Mail for Windows 10

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