Get help with the Outlook.com beta

If you're having problems with the Outlook.com beta, these quick solutions might help. For detailed help with email, contacts, and tasks, see Get more help with the Outlook.com beta later in the article.

Change your settings

To quickly change your Mail settings so your inbox looks and behaves the way you want it to, see Personalize your new Mail experience in Outlook.com.

Turn off Focused Inbox

  1. Select Settings to open Quick settings.

  2. Move the toggle next to Focused Inbox to off.

Show or hide the Reading pane

  1. Select Settings to open Quick settings.

  2. Under Reading pane, choose Show on the right, Show on the bottom, or Hide.

Customize or turn off Conversation view

  1. Select Settings to open Quick settings.

  2. Under Conversation view, choose whether you want the newest messages to appear at the bottom or top of the thread. If you don't want your messages to be organized by conversation, select Off.

Change your password

  1. At the top of the page, select your name or account picture.

    A screenshot of the Account button

  2. Select View account > Change password.

Attach an email message to another message

  1. In the message list, select the message you want to attach.

  2. Drag the message into the message compose pane.

  3. Position the mouse below the subject line and release it.

    The message should be attached.

Find an attachment in a message in conversation view

In the beta, the default mode for viewing messages is conversation view. In this view, an email thread can include many items. If any item has an attachment associated with it, a paper clip icon appears next to that item in the message list.

To find the item with the attachment, scan the list of items in the thread. Look for the item with the paper clip next to it.

Create a calendar event

Currently, you can't create a meeting in the beta. However, you can create a calendar event.

  1. At the bottom of the page, select Calendar .

  2. At the top of the page, select New event.

  3. In the text box, enter a brief description of the event, including a title, date and time.

  4. If you want to invite people to the event, select View event or More details to view the full event form.

    In the Invite people box, enter the names or email addresses of the people you want to invite.

  5. Select Save if this is an appointment you created for yourself or Send if this is a meeting with attendees.

Get more help with the Outlook.com beta

See Also

Fixes or workarounds for recent issues on Outlook.com

Learn about the Outlook.com beta

Expand your Office skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×