Frequently Asked Questions about OneNote and Office 2019

Beginning with the release of Microsoft Office 2019, OneNote for Windows 10 will be the default OneNote experience for Office 365 and Office 2019 customers on Windows, while OneNote for Mac continues to be the default OneNote experience for macOS users.

Learn more about the Windows announcement, and continue reading below for more details about what this means for you.

General information

Can I continue using OneNote 2016?

What does this mean for OneNote for Mac?

How long will you continue to support OneNote 2016?

I previously removed OneNote for Windows 10. How do I get it back?

Can I use OneNote for Windows 10 and OneNote 2016 side-by-side?

I have a favorite feature in OneNote 2016. Is it coming to OneNote for Windows 10?

How do I access my local notebooks in OneNote for Windows 10?

Can I use OneNote for Windows 10 if I’m not connected to the Internet?

How can I develop add-ins for OneNote?

What happens if I’m on an older version of Windows?

Will OneNote 2016 be uninstalled when I update to Office 2019?

Will OneNote for Mac be uninstalled when I update to Office 2019?

I’m installing Office 2019 for the first time. Which version of OneNote do I get?

OneNote is pre-installed on Windows 10 and available as a free download for Mac. What do I get if I subscribe to Office 365 or purchase Office 2019?

I’m an Office 365 subscriber. What happens to my OneNote desktop app?

I’m subscribing to Office 365 for the first time. Which version of OneNote do I get?

Additional information for IT Administrators

Do I need to change the way I deploy OneNote for my organization?

Additional information for Educators

How does OneNote for Windows 10 affect the tools I use in the classroom, like Class Notebook?

How do I install Class Notebook in OneNote for Windows 10?

Is there any difference between Class Notebook in OneNote 2016 and OneNote for Windows 10?

Do you have training or professional development available for OneNote for Windows 10?

General information

Can I continue using OneNote 2016?

Yes — OneNote 2016 isn’t going anywhere. You can continue using it for as long as you want, even if you upgrade to Office 2019.

OneNote 2016 will be supported for the duration of the Office 2016 support lifecycle, even if you installed it as part of Office 2019. During this time, we will continue to service OneNote 2016 with bug fixes, security updates, and other critical improvements, but no new features will be added.

We strongly encourage you to start using OneNote for Windows 10 for the latest we have to offer (you can run both Windows apps side-by-side).

What does this mean for OneNote for Mac?

This change only applies to Windows, where we have both OneNote 2016 and OneNote for Windows 10. Other versions of OneNote — including OneNote for Mac, OneNote for iOS (iPhone and iPad), OneNote for Android, and OneNote Online — are unchanged. These versions will continue to receive updates about once a month.

How long will you continue to support OneNote 2016?

OneNote 2016 will be supported for the duration of the Office 2016 support lifecycle, even if you installed it as part of Office 2019. During this time, we will continue to service OneNote 2016 with bug fixes, security updates, and other critical improvements, but no new features will be added.

Office 2016 will reach the end of its support lifecycle on October 13, 2020. While you can continue to use Office 2016 (including OneNote 2016) after that date, it will no longer receive any updates.

We strongly encourage you to start using OneNote for Windows 10 for the latest we have to offer, and you can run both apps side-by-side.

I previously removed OneNote for Windows 10. How do I get it back?

OneNote comes pre-installed with every edition of Windows 10. If you’ve previously removed the app for any reason, you can easily reinstall it by opening the Microsoft Store app on your Windows 10 computer or device and searching for “OneNote” (or click here to go there directly).

Can I use OneNote for Windows 10 and OneNote 2016 side-by-side?

Yes — you are free to use OneNote for Windows 10 and OneNote 2016 side-by-side. Notebooks stored in the cloud can sync any changes when you’re connected to the Internet.

I have a favorite feature in OneNote 2016. Is it coming to OneNote for Windows 10?

If you have a favorite feature in OneNote 2016 that you are not yet seeing in OneNote for Windows 10, please let us know using the Feedback Hub. In the meantime, you’re more than welcome to continue using OneNote 2016 side-by-side with OneNote for Windows 10.

How do I access my local notebooks in OneNote for Windows 10?

In the latest versions of OneNote, your notebooks are stored in the cloud so you can access them from anywhere.

If you have any local notebooks, you can move them to OneDrive or SharePoint Online, so you can access your notes from anywhere. On-Premises SharePoint is also supported. To get started, simply open OneNote for Windows 10 and follow these instructions to move your notebooks to OneDrive. OneNote always keeps a copy of your notes cached on your device, so you can access them even if you’re offline.

We understand and respect that some people might not want any data stored in the cloud. For the vast majority of OneNote customers, however, having access to their notes on all their devices is a core part of the value of OneNote. We know that this means some of you might look for other solutions, and we understand. We have an open file format that other note-taking apps and developers can use to export notes from OneNote.

Can I use OneNote for Windows 10 if I’m not connected to the Internet?

Yes — like all versions of OneNote, OneNote for Windows 10 keeps a cached copy of your notebooks on your device so you can access them even while you’re offline. The next time you connect to the Internet, all of the changes you made will sync to OneDrive so you’ll be able to see them on other devices.

Please note that while you can always view and edit your notes while you’re offline, some features which require Internet connectivity may not work, such as Optical Character Recognition, Researcher, creating and deleting notebooks.

How can I develop add-ins for OneNote?

Anyone can build on top of OneNote using our Developer APIs, which are already used by hundreds of developers to create experiences that are integrated with OneNote.

What happens if I’m on an older version of Windows?

If you are an Office 365 subscriber on an older version of Windows, you will get OneNote 2016. OneNote 2016 will continue to be supported until October 13, 2020.

OneNote for Windows 10 is not supported on older versions of Windows.

If you need to stay on your version for a while longer but want a more modern OneNote experience, we encourage you to check out OneNote for the web, which includes many of the benefits found in OneNote for Windows 10 — including a consistent interface, improved sync engine, great new features, and more.

Will OneNote 2016 be uninstalled when I update to Office 2019?

No — OneNote 2016 will remain on your Windows computer when you update to Office 2019.

If you’re required to uninstall Office before you can install Office 2019, you can download OneNote 2016 here.

Will OneNote for Mac be uninstalled when I update to Office 2019?

No — OneNote for Mac will remain on your Mac when you update to Office 2019.

I’m installing Office 2019 for the first time. Which version of OneNote do I get?

If you’re on Windows, you already have OneNote for Windows 10 because it is pre-installed. If you’d prefer to use OneNote 2016, you can download it here.

If you’re on an older version of Windows, click here for more information.

If you’re on a Mac and you don’t already have OneNote for Mac installed as a free download from the Mac App Store, Office 2019 will install OneNote for Mac for you.

OneNote is pre-installed on Windows 10 and available as a free download for Mac. What additional benefits do I get if I subscribe to Office 365 or purchase Office 2019?

Windows

Office 365 Subscription

Office 2019

OneNote for Windows 10

Your Office 365 subscription unlocks:

OneNote 2016 for Windows

Your Office 365 subscription unlocks:

  • Local notebook support

Tip: Need to install OneNote 2016? Download it here.

OneNote for Windows 10

OneNote for Windows 10 is the
recommended version of OneNote.

OneNote 2016 for Windows

For new customers, your Office 2019 license unlocks:

  • Local notebook support

Tip: Need to install OneNote 2016? Download it here.

macOS

Office 365 Subscription

Office 2019

OneNote for Mac

Your Office 365 subscription unlocks:

  • Stickers

  • and more to come

OneNote for Mac

For new customers, your Office 2019 license unlocks:

  • Stickers

I’m an Office 365 subscriber. What happens to my OneNote desktop app?

For Windows, if you already have OneNote 2016, you won’t see any changes to the app when you update Office 365. You can continue to use OneNote 2016 just as you always have, although we encourage you to start using OneNote for Windows 10 today for the latest we have to offer.

For Mac, there will be no changes to the app.

I’m subscribing to Office 365 for the first time. Which version of OneNote do I get?

If you’re on Windows, you already have OneNote for Windows 10 because it is pre-installed. If you’d prefer to use OneNote 2016, you can download it here.

If you’re on an older version of Windows, click here for more information.

If you’re on a Mac and you don’t already have OneNote for Mac installed as a free download from the Mac App Store, Office 365 will install OneNote for Mac for you.

Additional information for IT Administrators

Do I need to change the way I deploy OneNote for my organization?

If you’re an IT Administrator who is responsible for deploying OneNote across users in your organization, please see the following for more information:

Additional information for Educators

How does OneNote for Windows 10 affect the tools I use in the classroom, like Class Notebook?

Many of the Class Notebook features you know and love are already built into OneNote for Windows 10, with the rest on the way later this summer. Best of all, you don’t need to install a separate add-in anymore.

Class Notebook, Stickers, Forms, and many other features that you rely on in the classroom are now deeply integrated into OneNote for Windows 10. The Class Notebook experience on Windows 10 is now identical to OneNote Online, and more improvements are coming all the time.

Note: Certain features, including Stickers and Math, require you to sign in with an Office 365 subscription.

How do I install Class Notebook in OneNote for Windows 10?

OneNote for Windows 10 has all the Class Notebook features built in, so you don’t need to install a separate add-in anymore.

Teachers will automatically see the Class Notebook tab on the ribbon, but you can manually enable it at any time by clicking the Settings and More button Settings And More Button in the upper right corner, and then clicking Settings > Options > Class Notebook Tools.

Is there any difference between Class Notebook in OneNote 2016 and OneNote for Windows 10?

OneNote for Windows 10, OneNote Online, and the other modern apps have the same Class Notebook features, and additional improvements are being added all of the time.

A handful of OneNote 2016’s Class Notebook features aren’t available in this version yet, but they will be released later this year. These features include Undo Page Distribution, Content Library Distribution, Page Distribution to Specific Individuals or Groups, and Bulk Section Group Creation and Distribution.

Do you have training or professional development available for OneNote for Windows 10?

Yes — we have training and professional development for both OneNote for Windows 10 and OneNote 2016.

To get started, please visit the Microsoft Educator Community for self-paced courses, or the Education Help Center for tips and directions.

General training courses for OneNote for Windows 10 are available on the Office Training Center.

Expand your Office skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×