Four things to know about group chats in Teams

Four things to know about group chats in Teams

There are a few different ways to chat with people in Teams:

  • In a one-on-one chat (so with one other person) 

  • In a channel on the Conversations tab (so with everyone on the team who pays attention to that channel)

  • In a group chat (so with a few people at once, but outside of a channel)

Here are four things to know about group chats:

1. Name your group chat so it's easy to keep track of.

Remember to name your group chat, so it's really clear what the subject of the conversation is.

To start and name a new group chat, select New chat Open chat button at the top of Teams. Then, select the down arrow next to the To field and enter a name in the Group name field. You'll see the name at the top of the group chat. 

To rename a group chat, select Name group chat Edit button at any point.

Name a group chat in Teams.

Name your group chat so it's easy to track.

2. Pin your most frequently used group chats.

Pinning is a great way to keep track of a chat even if you only need to do it temporarily. 

To pin a chat, highlight the chat, then select More options Select to see more options > Pin.

Once you pin a chat, drag it into the order you want. Do this for several chats and you'll have all pinned chats within easy reach.

Unpin the chat when you don't need it front and center anymore. There's a limit of 15 pinned chats. 

Teams pin a chat

Pin your group chats for easy access.

3. Share files and make calls right from your group chat.

In a group chat, you can share files and collaborate on them. Then, instantly make calls to the whole group of people who are in the chat. It's really handy for that!

Here are two ways to share files in chats:

Go to on the left side of Teams, highlight the file, choose More options  Select to see more options > Copy link, and paste the link directly into a message.

In the toolbar under your message, click Attach  Choose file button , and upload your document.

The Files tab in your chat shows all the files you've shared with each other.

Share files from a group chat in Teams.

The Files tab in your chat shows all the files you've shared with each other.

Video call, Audio call, and Add people buttons

Select Audio call  Calls button to start a call from a group chat.

4. Select how much chat history to include.

When you need to add somebody to a group chat, you have a few choices about how much conversation history you can have.

To see your choices, select Add people  Add people to team button in the top right corner of Teams. Then, type the names of the people you'd like to chat with. Next, select how much of the chat history to include, and click Add.

Teams saves the whole chat history, all the way back to the first message. And if someone leaves the group their chat responses are still there in your chat history.

Chat history in Teams

When adding someone to an existing group chat (not a one-on-one), you can include the chat history.

Expand your Office skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×