Fixes or workarounds for recent issues in Access

Last updated: March, 2018

Access crashes and slow performance

Last updated: March 15, 2018


You may get the following error when start Access after updating to Monthly Channel Version 1802 (Build 9029.2167 or higher):

"Automatic configuration of the current version of Microsoft Access has failed. Your database might not function correctly. This can occur if you do not have the necessary permissions to install Microsoft Access on this computer."


This issue is fixed in Monthly Channel Version 1802 (Build 9029.2253) or higher. To get the latest update immediately, open Access and choose File > Account > Update Options > Update Now.

Information for this issue is also provided in this article: Error: "Automatic configuration of the current version of Microsoft Access has failed."

Issues affecting Access features and add-ins

Last updated: November 25, 2017


When opening an Access runtime application (.accde file) saved with Access version 1710 (Build 8625.2017 or later) in an earlier version of Access, you will receive the error: "This database is in an unrecognized format". Also, the application will not open.


For the most recent information on this issue, go to Access error: "This database is in an unrecognized format" when opening Access runtime application (.accde file).

Last updated: October 2, 2017


When viewing a form or report that uses a Bound Object Frame control to display the value of an OLE object column in a table, the OLE objects are not displayed.


Our engineering team is actively working on a fix. In the meantime, you can use the following workaround option:

  • This problem occurs due to a change in the order of preference for formats used to cache the presentation of OLE objects, along with an issue when using the Enhanced Metafile format. You can revert the change in behavior by explicitly specifying the order of format preference using the following registry key:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager

    Under this key, add a new Multi-String value, named OlePictureFormatPreferenceList, with the value data:





Last updated: October 20, 2017


When using a multiple items form, adjusting the position of the mouse wheel or the scrollbar thumb does not change the items that are displayed in the form as it should.


The issue is now fixed in Version 1709 (8528.2139). To get the update immediately, open any Office 2016 app and choose File > Account > Update Options > Update Now.

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