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External image protection in Outlook.com

If you receive a message containing online images, these images might not be secure and could pose a risk to your personal data.

Outlook.com helps protect your data by loading external images using an image proxy. If no proxy is selected, Outlook.com may show a message saying "Connection not secure".

How to resolve "Connection not secure" error messages

You can choose if Outlook.com should always load external images using an image proxy or if Outlook.com should not use an image proxy to load external images.

  1. Open your Privacy and data settings.

  2. Choose one of the following:

    • Select Always use the Outlook service to load images if you want to view external images in Outlook.com using an image proxy.

    • Select Don't use the Outlook service to load images if you don't want Outlook.com to load external images using an image proxy.

      Caution: If you choose not to use the Outlook service to load external images, your personal data might be at risk.

Still need help?

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.

To contact us in Outlook.com, you'll need to sign in. If you can't sign in, click here

For other help with your Microsoft account and subscriptions, visit Account & Billing Help.

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To get help and troubleshoot other Microsoft products and services, enter your problem here

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