Error containing URL "http://hubblecontent.osi.office.net/" when inserting an icon or a picture

Last updated: September 27, 2017

ISSUE

When inserting an icon or a picture via Insert > Icons or Insert > Pictures, you receive the following error message:

An error occurred while importing this file. http://hubblecontent.osi.office.net/ContentSVC/Content/Download?provider=MicrosoftIcon&FileName=[icon].svg

STATUS: WORKAROUND

As a workaround you can do the following:

  1. Open Internet Explorer.

  2. Click on the Settings icon and then click Internet Options.

  3. Choose the Advanced tab and then find the Security section.

  4. Uncheck the option Do not save encrypted pages to disk.

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