Download files and folders from OneDrive or SharePoint

Download files and folders from OneDrive or SharePoint

You can download files and folders from OneDrive, or from SharePoint Online or SharePoint Server 2019, to your computer with just a few clicks. Here's how:

  1. On your OneDrive, SharePoint Online, or SharePoint Online website, select the files or folders you want to download.

    1. Select the files or folders you want to download by pointing to each item and clicking the circle check box that appears.

      Screenshot of selecting a file in OneDrive in list view   Screenshot of selecting a file in OneDrive in tile view

    2. To select all files, click the circle to the left of the header row, or press CTRL + A on your keyboard.

      Screenshot of selecting all files and folders in OneDrive

    3. To select a folder, you may need to go up or back a level to select the whole folder, rather than just its contents.

      Selecting a OneDrive folder

      Selecting a OneDrive folder

  2. Select Download.

    Screenshot of the selecting OneDrive files and downloading them.

    Notes: 

    • The Download button will only appear when files or folder are selected.

    • The Download button may sometimes disappear if you refresh the web page while looking at a folder. To work around this, you can go up one level in the folder directory and come back or close that tab in your browser and navigate to the folder again.

  3. If your browser prompts you, choose Save or Save As and browse to the location where you want to save the download. Some browsers just start saving right away to a Downloads folder on your computer.

    Notes: 

    • If you need to free up space on your OneDrive, download your file or folder to a location outside of your OneDrive folders (see below). You can then delete the OneDrive file or folder to reduce your storage amount.

      File explorer view

If you select multiple files or folders and then select Download, your browser will start downloading a .zip file containing all the files and folders you selected. If you're in a folder and you select Download without selecting any files or folders, your browser will begin downloading all contents of the folder.

Notes: 

  • You can't download OneNote notebooks. If you download a folder that contains a OneNote notebook, the .zip file will contain an error message in the form of a .txt file.

  • The option to download multiple files is not yet available in on-premises SharePoint Server (when your organization doesn't subscribe to an Office 365 business plan).

  • The Download button may sometimes disappear if you refresh the web page while looking at a folder. To work around this, you can go up one level in the folder directory and come back or close that tab in your browser and navigate to the folder again.

  • In OneDrive for Business, you can't use Internet Explorer to download folders or multiple files. You can use Microsoft Edge or Google Chrome to download folders or multiple files.

  • Downloads are subject to the following limits: individual file size limit: 15GB; total zip file size limit: 20GB; total number of files limit: 10,000.

Make files available offline in a OneDrive mobile app

On a mobile device, you can make files available offline, which is similar to downloading files. From the OneDrive app in iOS, Android, or Windows 10 phone, look for the Offline icon Offline button in the OneDrive app for Android .

  1. In the OneDrive app, select the files you want to take offline (press and hold a file to select it).

  2. Select Keep offline Offline button in the OneDrive app for Android .

Note: The OneDrive app doesn't let you make folders or OneNote notebooks available offline.

Need more help?

Online

Get online help
See more support pages for OneDrive and OneDrive for Business.
For the OneDrive mobile app, see Troubleshoot OneDrive mobile app problems.

Email Support icon

Email support
If you still need help, shake your mobile device while you're in the OneDrive app or email the OneDrive support team. To contact One Drive for Business support from your PC or Mac, open the activity center, select More > Send feedback > I don't like something.

One Drive for Business Admins can also view the OneDrive for Business Tech Community, Help for OneDrive for Business Admins, or contact Office 365 for business support.

Office 365 community forums

Got feedback?
OneDrive UserVoice is your place to suggest the features you’d like to see us add to OneDrive. While we can’t guarantee any specific features or timelines, we will respond to every suggestion that gets at least 500 votes.

Go to the OneDrive UserVoice.

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