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How to sign in to Outlook.com on a device that's not yours

To protect your personal information when using a device that’s not yours, you should sign in to Outlook.com in a private browser window. A private browser window doesn’t store personal information such as your email address or password.

Open a private browser window

To learn how to open a private browser window on a computer, select the browser you use:

To learn how to open a private browser window on an iOS device, select the browser you use:

To learn how to open a private browser window on an Android device, select the browser you use:

Sign in to Outlook.com

  1. In a private browser window, go to Outlook.com.

  2. Sign in with your email address and password. If you need help, see How to sign in to or out of Outlook.com.

    Note: If you've turned on two-factor authentication for your account, you can receive and use verification codes in the Authenticator app even if your phone isn't connected to the internet. Just open the app, copy the verification code, and enter it when prompted during the sign-in process.

Close the private browser window

Make sure to close the private browser window when you're done so other people who use the device can't access your Outlook.com account. When you close a private browser window, it deletes your personal information. Another person who goes to Outlook.com on that device won't see your email address or password on the sign-in page.

Still need help?

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.

To contact us in Outlook.com, you'll need to sign in. If you can't sign in, click here

For other help with your Microsoft account and subscriptions, visit Account & Billing Help.

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To get help and troubleshoot other Microsoft products and services, enter your problem here

Post questions, follow discussions and share your knowledge in the Outlook.com Community.

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