Connected accounts is no longer supported in Outlook on the web (Office 365 for business accounts)

Microsoft will be removing the ability to add new accounts to Outlook on the web using the Connected accounts feature on September 15, 2018 and will stop syncing existing accounts on October 30, 2018.

Here are more details :

  • You won’t be able to connect new accounts after September 15, 2018.

  • Accounts that were connected before September 15th will continue to sync as usual until October 30, 2018.

  • On October 30th, all connected accounts will stop syncing email. 

  • On November 15th, the Connected accounts option (Settings > Mail > Accounts) will be removed from Outlook on the web .

  • Email that has already synced will continue to appear in your inbox unless you remove it manually.​

To continue seeing email from other accounts:

See Also

Remove a connected account from Outlook on the web

Expand your Office skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×