Check read and delivery receipts in Kaizala

You can check the read and delivery receipts of messages or Actions you have sent in flat and hierarchical groups.

  • Blue check marks in the message bubble indicate that the message or Action has been read by all.

  • A grey double check mark indicates that the message has been delivered to all.

  • A single check mark signifies that the message hasn’t been delivered to all yet.

  • A red exclamation point indicates that the message hasn’t been sent.

  • Three dots next to the message indicate that the message is being sent.

You can also check counts of those who have read and received the message:

  • On Android, press and hold the message or the Action from a conversation > tap Image of the blue double check mark icon in Kaizala from the palette at the top > review the receipts under the Read By and Delivered To tabs.

  • On iOS, press and hold the message or the Action from a conversation > tap Receipts from the resulting options > review the receipts under the Read By and Delivered To tabs.

See Also

Kaizala help center

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