Buy or edit an add-on for Office 365 for business

Several of the Office 365 for business plans have add-ons that you can buy for your subscription. An add-on provides additional functionality to the subscription that you buy it for.

  1. In the Admin center, go to the Subscriptions page, or choose Billing > Subscriptions.

    If you're using Office 365 Germany, go to this Subscriptions page.

    If you're using Office 365 operated by 21Vianet, go to this Subscriptions page.

  2. On the Subscriptions page, select the subscription for which you want to buy an add-on.

  3. On the bottom-left corner of the subscription details, choose Add-ons > Buy add-ons.

    Buy add-ons link on the Subscriptions page of the Office 365 admin center.
  4. On the Purchase services page, mouse over or tap the add-on subscription that you want to buy, and then choose Buy now.

  5. Enter the number of licenses that you need, and choose whether to pay each month or for the whole year. Choose whether you want to automatically assign licenses to everyone who does not currently have a license. If shown, choose a base subscription.

  6. Choose Check out now.

  7. Review the pricing information, and then choose Next.

  8. Provide your payment information, and then choose Place order > Go to Admin Home.

The steps that you use to update an add-on depend on whether the add-on is a traditional add-on, or a standalone add-on. Traditional add-ons are linked to a specific subscription. If you cancel the subscription, the associated add-on is also cancelled.

Standalone add-ons are not linked to a specific subscription. Standalone add-ons appear as a separate subscription on the Subscriptions page, and have their own expiration date. You manage a standalone add-on the same way that you manage any other subscription.

Update a traditional add-on

  1. In the Admin center, go to the Subscriptions page, or choose Billing > Subscriptions.

    If you're using Office 365 Germany, go to this Subscriptions page.

    If you're using Office 365 operated by 21Vianet, go to this Subscriptions page.

  2. On the Subscriptions page, select the subscription for which you want to update an add-on.

  3. Choose Add-ons.

    The add-ons that you have purchased are shown and each of the add-ons will have a Change quantity link below it.

  4. Choose the Change quantity link for the add-on that you want to update.

    Add-ons link and the change quantity link.
  5. Enter the number of user licenses that you need in the box, and then choose Submit.

    Tip: You can also use the up-arrow and down-arrow to change the quantity of user licenses or just enter the number you want in the box.

    Total licenses box and the submit button on the Add or remove licenses dialog box.

Update a standalone add-on

  1. In the Admin center, go to the Subscriptions page, or choose Billing > Subscriptions.

    If you're using Office 365 Germany, go to this Subscriptions page.

    If you're using Office 365 operated by 21Vianet, go to this Subscriptions page.

  2. On the Subscriptions page, select the add-on subscription that you want to update, and then choose Add/Remove licenses.

  3. Enter the number of licenses that you need in the box, and then choose Submit.

    Tip: You can also use the up-arrow and down-arrow to change the quantity of licenses or just enter the number you want in the box.

    Total licenses box and the submit button on the Add or remove licenses dialog box.

You can cancel a standalone add-on the same way that you cancel a subscription. Or you can set Recurring billing to off for a standalone add-on by using the steps above. However, you cannot remove a traditional add-on after it’s been bought. If you need to remove a traditional add-on, contact Office 365 for business support for help.

The following table lists add-ons that are available for different editions of Office 365 for business.

For information about Skype for Business add-ons, see Skype for Business and Microsoft Teams add-on licensing.

Add-on

Available in these subscriptions

Customer Lockbox

  • Office 365 Enterprise E1

  • Office 365 Enterprise E3

  • Office 365 Enterprise E4

Exchange Online Advanced Threat Protection

  • Office 365 Enterprise E1

  • Office 365 Enterprise E3

  • Office 365 Enterprise E4

Exchange Online Archiving

  • Office 365 Business Essentials

  • Office 365 Business Premium

  • Office 365 Enterprise E1

Microsoft MyAnalytics

  • Office 365 Enterprise E1

  • Office 365 Enterprise E3

  • Office 365 Enterprise E4

Office 365 Advanced Compliance

  • Office 365 Enterprise E1

  • Office 365 Enterprise E3

  • Office 365 Enterprise E4

Office 365 Extra File Storage

  • Office 365 Business

  • Office 365 Business Essentials

  • Office 365 Business Premium

  • Office 365 Enterprise E1

  • Office 365 Enterprise E2

  • Office 365 Enterprise E3

  • Office 365 Enterprise E4

  • Office 365 Enterprise E5

  • Office Online with SharePoint Plan 1

  • Office Online with SharePoint Plan 2

  • SharePoint Online Plan 1

  • SharePoint Online Plan 2

Phone System in Office 365

  • Office 365 Enterprise E1

  • Office 365 Enterprise E3

  • Office 365 Enterprise E4

  • Office 365 Enterprise E5

Audio Conferencing in Office 365

  • Office 365 Enterprise E1

  • Office 365 Enterprise E3

  • Office 365 Enterprise E4

Communications Credits in Office 365

  • Office 365 Enterprise E5

Domestic Calling Plan in Office 365

  • Office 365 Enterprise E5

International Calling Plan in Office 365

  • Office 365 Enterprise E5

Still need help?

Get help from the Office 365 community forums Admins: Sign in and create a service request Admins: Call Support

See Also

Change storage space for your subscription

Billing in Office 365 for business – Admin Help

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